NDIS Support Coordinator

Focused On Care Pty; Port Macquarie; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Monthly RDO

Supportive team

Job summary

Focused on Care Pty is seeking an experienced NDIS Support Coordinator to join our Kempsey/Port Macquarie team. The role involves assisting clients with their NDIS Plans and coordinating services, while building relationships with local providers and disability groups.

The successful candidate will work from our Kempsey office 2 days a week, with travel across the region as needed. A passion for person-centred care and achieving KPIs is essential.

Qualifications

• Experience in a support coordination role (essential).
• Strong client-centred approach with ability to build relationships.
• Ability to manage multiple clients and meet KPIs.

Responsibilities

• Assist existing and new clients to implement NDIS Plans and coordinate services.
• Build and maintain relationships with service providers and disability groups.
• Promote Focused on Care's support coordination services to grow the client base.

Skills

Support coordination experience

Person-centred support

Excellent communication

Attention to detail

Quality outcomes focus

KPI achievement

Teamwork

Australian work authority

Education

Degree in Allied Health

Certificate 3/4 in Disability or related fields

Job description

Focused on Care's Support Coordination client numbers have grown rapidly since we opened our Kempsey/Port Macquarie office earlier this year. This means we're now looking for an experienced NDIS Support Coordinator looking to join our existing team.

You will be required to work from our Kempsey office for 2 days a week until a local Port Macquarie office can be established.

You'll be experienced in the providing high-quality client centre support coordination.

You're passionate about supporting people with disabilities and want to make a difference to people's lives.

You embody our ethos of Dignity, Respect, Individualised, Visionary and Engaging.

You must possess the following skills/attributes:

• Experience in a support coordination, or similar role (essential)
• Passionate about providing person-centred and active support
• Drive and passion not only to support our existing clients but to contribute to the growth of this part of the business
• Ability to identify and implement workarounds to challenging problems.
• Excellent written and verbal communication skills
• Exceptional attention to detail
• Strong focus on quality outcomes and building relationships
• Experience in achieving KPIs
• Good teamwork and customer service skills
• All relevant work authorities, or the ability to quickly obtain prior to commencing
• Authority to work in Australia

The following skills/attributes will be viewed favourably:

• Degree in Allied Health or aCertificate 3 or 4 in Disability, Youth Work, Welfare, Community Services, Mental Health and any other related courses

Benefits and Salary

• Passionate and supportive team
• Monthly RDO

About the role

The new team member will work closely with the Director and the Business Development team to continue to grow our client caseload in Kempsey, Coffs Harbour, Port Macquarie and everywhere in between.

This is a multi-faceted role with the successful candidate responsible for:

• assisting existing and new clients to implement their NDIS Plans and coordinate their services and supports
• building and maintain relationships with services providers and disability associations and groups in the region
• promoting the support coordination services of Focused on Care to the market and growing the client base

While this is an office-based regular travel will be required throughout the region to meet with our clients and stakeholders when required.

About us

Focused on Care providesindividualised, high-quality care to meet the evolving needs of our clients and the community.

Our focus on quality supports has seen the demand for our services expand throughout South East Queensland. Throughout this growth we have remained committed to ensuring our clients goals are being met and the small-business feel of the organisation remains.

We support NDIS, NIISQ & iCare clients and pride ourselves on doing things differently and putting our clients at the centre of everything we do. We work hard to get to know both our clients and our team to ensure we match the right support worker with our clients to set everyone up for success.

We are an Equal Employment Opportunity (EEO) employer and are committed to building a workplace culture which values diversity and inclusion. We welcome, actively support and promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTQIA, Culturally and Linguistically Diverse (CALD) backgrounds and other diversity groups.