NDIS Quality & Compliance Coordinator — Hybrid Role

St Vincent de Paul Society NSW; Sydney; Hybrid; AUD 65,000 - 69,000; Full time

Benefits offered by this job

Hybrid work

Salary packaging

Supportive team

Career progression

Learning & development

Wellbeing support

Inclusive culture

Leave benefits

Job summary

St Vincent de Paul Society NSW is seeking an organised NDIS Quality & Service Coordinator to support safe, compliant disability services. This newly created role combines NDIS administration, quality and compliance, overseeing service agreements, billing and NDIS line items while upholding policy standards.

The position offers hybrid work, tax‑free salary packaging, and a pathway to leadership. You will travel occasionally to visit services and contribute to risk management, with an emphasis on

Qualifications

• In-depth understanding of the NDIS Practice Standards and compliance requirements.
• Relevant qualifications in Disability Services, Community Services, Business Administration or related field.
• Experience in NDIS, disability services, quality and compliance, community services or related environment.
• Experience with NDIS administration, billing, service agreements and client management systems.

Responsibilities

• Support the day-to-day operation of the Quality Management System and maintain quality documentation and compliance registers.
• Monitor compliance with NDIS Practice Standards, Code of Conduct and organisational policies.
• Support internal audits and external audit readiness, including NDIS registration and Assisted Boarding House reviews.
• Identify and accelerate compliance risks and support continuous improvement initiatives.
• Provide guidance to staff on quality processes, incident reporting, complaints and compliance.
• Maintain accurate quality, compliance and client data and prepare relevant reports.
• Manage NDIS administration including service agreements, billing, NDIS line items, invoicing and financial processes.
• Support client intake, onboarding, documentation and system setup.
• Visit services to undertake quality and compliance activities and work collaboratively with operational teams.
• Undertake occasional overnight regional travel
• Participate in an on-call roster and contribute to workplace health, safety and risk management.

Skills

NDIS Practice Standards

Disability Services

Quality & Compliance

NDIS Worker Screening Check

Microsoft Office

Education

Disability Services/Community Services qualification

Tools

Client management systems

Job description

St Vincent de Paul Society NSW is seeking an organised NDIS Quality & Service Coordinator to support safe, compliant disability services. This newly created role combines NDIS administration, quality and compliance, overseeing service agreements, billing and NDIS line items while upholding policy standards.

The position offers hybrid work, tax‑free salary packaging, and a pathway to leadership. You will travel occasionally to visit services and contribute to risk management, with an emphasis on