NDIS Quality & Service Coordinator - Compliance & Billing

Vinnies; Sydney; Hybrid; AUD 92,000 - 106,000; Full time

Benefits offered by this job

Hybrid work environment

Salary packaging benefits

Job summary

The St Vincent de Paul Society NSW is seeking an organized NDIS Quality & Service Coordinator in Lewisham, NSW, to support safe, compliant and person-centred disability services. This newly created role combines NDIS administration with quality and compliance, overseeing service agreements, billing, NDIS line items and financial processes.

You will ensure compliance with NDIS standards, support audits, and work closely with operational teams, visiting services and occasionally travelling

Qualifications

• In depth understanding of NDIS Practice Standards and compliance requirements.
• Qualifications in Disability Services, Community Services, or Business Administration.
• Experience in NDIS, disability services, quality and compliance.
• Experience with NDIS administration, billing, service agreements and client management systems.
• Excellent organisation, communication and time management skills.
• Ability to manage competing priorities and meet deadlines.
• NDIS Worker Screening Check or willingness to obtain.

Responsibilities

• Support the day-to-day operation of the Quality Management System and maintain documentation.
• Monitor compliance with NDIS Practice Standards and organisational policies.
• Support internal audits and audit readiness, including NDIS registration.
• Identify and mitigate compliance risks and drive continuous improvement.
• Provide guidance on quality processes, incident reporting, and compliance.
• Maintain quality, compliance and client data and produce relevant reports.
• Manage NDIS administration including service agreements, billing and invoicing.
• Support client intake, onboarding and system setup.
• Visit services to undertake quality and compliance activities.
• Occasional overnight travel to regional services.
• Participate in an on-call roster and support WHS and risk management.

Skills

NDIS Practice Standards

Quality & Compliance

Policy Documentation

Quality Audits

Education

Disability Services qualification

Community Services qualification

Business Administration

Tools

Client Management Systems

Microsoft Office

NDIS billing systems

Job description

The St Vincent de Paul Society NSW is seeking an organized NDIS Quality & Service Coordinator in Lewisham, NSW, to support safe, compliant and person-centred disability services. This newly created role combines NDIS administration with quality and compliance, overseeing service agreements, billing, NDIS line items and financial processes.

You will ensure compliance with NDIS standards, support audits, and work closely with operational teams, visiting services and occasionally travelling