NDIS Office Manager — Compliance & Admin Lead

Collaborative Support Network; Sydney; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Snacks provided

Job summary

Collaborative Support Network in Sydney is seeking an Office Manager (NDIS Services) to lead administrative functions for SIL participants and ensure governance, safety and compliance. You will handle communications, scheduling, participant files and incident management, working with a multidisciplinary team to support quality service delivery.

The role requires NDIS/SIL experience, strong written communication and the ability to manage confidential information, with a supportive, team-oriented

Qualifications

• NDIS/SIL related administrative requirements.
• Excellent written communication and confidentiality.
• Ability to work autonomously and within a team.

Responsibilities

• Manage communication channels, triage inboxes and draft professional correspondence for timely responses
• Coordinate meetings, prepare agendas, facilitate minutes and follow up on action items
• Maintain participant files, risk assessments and behaviour support documentation to ensure audit-readiness
• Review, quality-check and submit incident reports; escalate reportable incidents to the NDIS Commission
• Support SIL participant administration, DCJ monthly reporting and panel meeting preparation
• Oversee office systems, compliance registers and documentation across the organisation

Skills

NDIS experience

Disability sector knowledge

Stakeholder engagement

Tools

Microsoft Office

Job description

Collaborative Support Network in Sydney is seeking an Office Manager (NDIS Services) to lead administrative functions for SIL participants and ensure governance, safety and compliance. You will handle communications, scheduling, participant files and incident management, working with a multidisciplinary team to support quality service delivery.

The role requires NDIS/SIL experience, strong written communication and the ability to manage confidential information, with a supportive, team-oriented