NDIS Compliance & Office Admin Specialist

Skillz4me Inc; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Skillz4Me is seeking an organised administration professional to support NDIS compliance and staff records. You will manage intake documents, service agreements and risk assessments while maintaining confidential information.

In this role you will coordinate onboarding and mandatory training, track validation checks, and respond to inquiries from participants and families. A detail-oriented approach and proficiency with Microsoft Office are essential.

Qualifications

• Experience in NDIS or disability-sector administration and a working understanding of NDIS compliance requirements.
• An NDIS Worker Screening Check and Working with Children Check, or willingness to obtain them.

Responsibilities

• Maintain participant intake records, service agreements, risk assessments and other required documentation.
• Support compliance with the NDIS Practice Standards and relevant requirements, including preparations for internal reviews, external audits and registration renewals.
• Maintain incident, complaints and feedback registers, escalate matters promptly and identify opportunities to improve processes.
• Maintain employee compliance records, including NDIS Worker Screening Checks, Working with Children Checks and required qualifications or certifications.
• Track expiry dates, follow up missing documentation and ensure required checks are in place before staff undertake relevant duties.
• Coordinate onboarding administration, employment paperwork and mandatory training records.
• Keep participant information and service documentation accurate in our management systems.
• Respond professionally to calls, emails and enquiries from participants, families and external stakeholders.
• Support management with correspondence, records and general office administration while protecting confidential information.

Skills

Organisational skills

Attention to detail

Communication

Discretion with confidential info

Microsoft Office

Digital recordkeeping

NDIS compliance knowledge

Tools

ShiftCare

Job description

Skillz4Me is seeking an organised administration professional to support NDIS compliance and staff records. You will manage intake documents, service agreements and risk assessments while maintaining confidential information.

In this role you will coordinate onboarding and mandatory training, track validation checks, and respond to inquiries from participants and families. A detail-oriented approach and proficiency with Microsoft Office are essential.