NDIS Claims Officer

Flintwood Disability Services Ltd; Sydney; On-site; AUD 48,000 - 51,000; Part time

Benefits offered by this job

Salary Packaging benefits

Job summary

Flintwood Disability Services Ltd is seeking an experienced NDIS Claims Officer to join our Head Office team in Castle Hill. This part-time role involves processing NDIS claims, managing billing, and ensuring accurate, compliant records.

The ideal candidate has 1–3 years in NDIS billing or related fields, strong Excel skills, and experience with PRODA and NDIS software. This fixed-term position runs through to 31 October 2027 with a 30-hour work week.

Qualifications

• 1–3 years' experience in NDIS billing, claims, administration or finance.
• Strong knowledge of NDIS pricing arrangements and claiming requirements.
• Proficient Excel skills (VLOOKUP, XLOOKUP and Pivot Tables).
• Experience with PRODA and NDIS software platforms such as MYP or Nightingale.

Responsibilities

• Processing NDIS claims through PRODA and the NDIS Portal.
• Managing billing for STA, Day Programs and Support Coordination.
• Preparing and maintaining participant service agreements.
• Reconciling accounts and resolving claim discrepancies.
• Tracking budgets and funding using advanced Excel functions.
• Liaising with participants, support coordinators and internal teams regarding funding queries.

Skills

NDIS billing

Excel (VLOOKUP, XLOOKUP, Pivot Tables)

Customer service

PRODA

NDIS software (MYP/Nightingale)

Tools

PRODA

MYP

Nightingale

Job description

Part-time Contract Associate

Posted 28 Oct 2026

Description

Part Time – 30 hours per week, Monday to Friday preferably

Fixed Term up to 31 October 2027

Castle Hill, NSW

$35-$37 per hour

Are you an experienced NDIS billing and claims professional who thrives on accuracy, compliance, and problem-solving?

Flintwood Disability is seeking a dedicated NDIS Claims Officer to join our Head Office team in Castle Hill. This is a fantastic opportunity for someone with strong NDIS claiming expertise, Microsoft Excel skills including VLOOKUP, XLOOKUP, Pivot Tables and reporting functions along with great customer service skills.

What You'll Be Doing

• Processing NDIS claims through PRODA and the NDIS Portal
• Managing billing for STA, Day Programs, and Support Coordination
• Preparing and maintaining participant service agreements
• Reconciling accounts and resolving claim discrepancies
• Tracking budgets and funding using advanced Excel functions
• Liaising with participants, support coordinators, and internal teams regarding funding queries

About You

• 1-3 years' experience in NDIS billing, claims, administration, or finance
• Strong knowledge of NDIS pricing arrangements and claiming requirements
• Proficient Excel skills, including VLOOKUP, XLOOKUP, and Pivot Tables
• Experience with PRODA and NDIS software platforms such as MYP or Nightingale
• Exceptional attention to detail and organisational skills

Why Join Flintwood?

• Competitive pay of $35-$37 per hour
• Salary Packaging benefits - take home more of your income
• Supportive and collaborative team environment
• Convenient Castle Hill location
• Fixed-term opportunity through to31 October 2027

Bring in your skills and join a great team in completing a purpose filled job.

Flintwood Disability is an Equal Opportunity Employer and encourages applications from people of diverse backgrounds.