NDIS Billing & Administration Officer

The Junction Works Ltd; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Hybrid work arrangement

Job summary

The Junction Works Ltd in Greater Western Sydney is seeking a NDIS Billing and Administration Officer to ensure accurate billing for NDIS participants. You will manage quotations, invoicing, billing schedules, and provide essential administrative support to teams across the organisation.

This role offers a hybrid working arrangement, flexible hours, and an opportunity to contribute to services that improve lives in our community.

Qualifications

• Qualifications in administration, customer service, finance, or relevant work experience.
• Experience in a fully functional quotation and invoicing role for a NDIS provider.
• Experience with NDIS billing systems.
• Strong verbal and written communication skills, supporting diverse teams.
• Exceptional organisational and time-management skills with attention to detail.
• National Police Check (less than 3 months old).
• Current and unrestricted Driver's Licence.
• Willingness to travel to various TJW sites as required.

Responsibilities

• Quotation Management: stay current with NDIS regulations, issue accurate quotes, and collaborate with stakeholders.
• Billing Schedule Maintenance: manage the schedule board, ensure consistency with service agreements.
• Stakeholder Communication: establish strong channels and address queries promptly.
• Administrative Support: provide comprehensive admin support, coordinate meetings, maintain records, assist in reports.

Skills

NDIS billing experience

Quotation & invoicing

Communication skills

Organisation & time management

Driver's licence

Willingness to travel

NDIS billing systems

Education

Administration/finance-related qualification or relevant experience

Tools

NDIS billing systems

Job description

• Salary Packaging to boost your take home pay
• Flexible (hybrid) working arrangement
• Highly regarded, growing not-for-profit organisation operating in South West Sydney

NDIS Billing and Administration Officer

• Salary Packaging to boost your take home pay
• Flexible (hybrid) working arrangement
• Highly regarded, growing not-for-profit organisation operating in South West Sydney

Who We Are

At The Junction Works, we've been making a positive impact in Greater Western Sydney since 1987. Our mission is simple yet profound: 'creating new possibilities in people's lives'. We focus on delivering creative and enriching community, youth, children's, and disability services, guided by a person-centred philosophy. Our main office in Austral serves as the heart of our operations, reaching homes and centres across Western and South Western Sydney.

The Role

Are you ready to play a vital role in enhancing the lives of people with a disability? As our NDIS Billing and Administration Officer, you will be at the forefront of ensuring accuracy, compliance, and efficiency in billing processes for NDIS participants. Your responsibilities include managing quotations, billing schedules, reconciling invoices, and providing essential administrative support to teams across the organisation.

Key Responsibilities

• Quotation Management: Remain current with NDIS regulations, issue accurate quotes, and collaborate with stakeholders.
• Billing Schedule Maintenance: Efficiently manage the schedule board, ensuring consistency and adherence to service agreements.
• Stakeholder Communication: Establish strong communication channels and address queries in a timely and professional manner.
• Administrative Support: Provide comprehensive administrative support, coordinate meetings, maintain records, and assist in report preparation.

Who we're looking for - we are seeking an individual with:

• Qualifications in administration, customer service, finance, or relevant work experience.
• Demonstrated experience in a fully functional quotation and invoicing role for a NDIS provider.
• Experience with NDIS billing systems.
• Strong verbal and written communication skills, supporting diverse teams.
• Exceptional organisational and time-management skills with attention to detail.
• National Police Check (less than 3 months old)
• Current and unrestricted Drivers Licence
• Willingness to travel to various TJW sites as required

Desirable

• Experience working in a Not-For-Profit (NFP) organisation.

What We Offer

Join a passionate team dedicated to creating positive change in our community. At The Junction Works, we foster a collaborative, innovative culture committed to excellence. Enjoy the flexibility of a hybrid working arrangement while playing a key role in safeguarding the financial integrity of the NDIS - directly supporting our mission to create new possibilities in people's lives.

Have a question? Contact our People and Culture team at [e-mail] for a confidential discussion.

Closing date: 18 October 2026