NDIS Billing & Administration Officer

Junction Works; Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Salary packaging

Hybrid work arrangement

Not-for-profit employer

Job summary

The Junction Works is seeking an NDIS Billing and Administration Officer to ensure accurate billing, quotations, and invoicing for NDIS participants. You will support multiple teams, maintain schedules, and help ensure compliance across services in Greater Western Sydney.

Ideal candidates have experience with NDIS billing systems, strong communication, and excellent organizational skills; a not-for-profit background and a current driver's license are preferred. Hybrid work is available.

Qualifications

• Qualifications in administration, customer service, finance, or relevant work experience.
• Experience in quotation and invoicing for an NDIS provider.
• Experience with NDIS billing systems.
• Strong verbal and written communication, supporting diverse teams.
• Highly organized with attention to detail.

Responsibilities

• Quotation Management: stay current with NDIS regulations and issue accurate quotes.
• Billing Schedule Maintenance: manage the schedule board and ensure service agreement adherence.
• Stakeholder Communication: professional, timely responses to queries.
• Administrative Support: coordinate meetings, maintain records, and assist in reports.

Skills

NDIS billing & invoicing

Quotation management

Billing schedules

Communication skills

Organisational skills

Time management

Not-for-Profit experience

Driver's licence

Police check

Willingness to travel

Education

Administration/Finance qualification

Tools

NDIS billing software

Job description

• Salary Packaging to boost your take home pay
• Flexible (hybrid) working arrangement
• Highly regarded, growing not-for-profit organisation operating in South West Sydney

Who We Are:

At The Junction Works, we've been making a positive impact in Greater Western Sydney since 1987. Our mission is simple yet profound: 'creating new possibilities in people’s lives’. We focus on delivering creative and enriching community, youth, children’s, and disability services, guided by a person-centred philosophy. Our main office in Austral serves as the heart of our operations, reaching homes and centres across Western and South Western Sydney.

The Role:

Are you ready to play a vital role in enhancing the lives of people with a disability? As our NDIS Billing and Administration Officer, you will be at the forefront of ensuring accuracy, compliance, and efficiency in billing processes for NDIS participants. Your responsibilities include managing quotations, billing schedules, reconciling invoices, and providing essential administrative support to teams across the organisation.

Key Responsibilities:

• Quotation Management: Remain current with NDIS regulations, issue accurate quotes, and collaborate with stakeholders.
• Billing Schedule Maintenance: Efficiently manage the schedule board, ensuring consistency and adherence to service agreements.
• Stakeholder Communication: Establish strong communication channels and address queries in a timely and professional manner.
• Administrative Support: Provide comprehensive administrative support, coordinate meetings, maintain records, and assist in report preparation.

Who we're looking for - we are seeking an individual with:

• Qualifications in administration, customer service, finance, or relevant work experience.
• Demonstrated experience in a fully functional quotation and invoicing role for a NDIS provider.
• Experience with NDIS billing systems.
• Strong verbal and written communication skills, supporting diverse teams.
• Exceptional organisational and time-management skills with attention to detail.
• National Police Check (less than 3 months old)
• Current and unrestricted Drivers Licence
• Willingness to travel to various TJW sites as required
• Experience working in a Not-For-Profit (NFP) organisation.

What we offer:

Join a passionate team dedicated to creating positive change in our community. At The Junction Works, we foster a collaborative, innovative culture committed to excellence.

Enjoy the flexibility of a hybrid working arrangement while playing a key role in safeguarding the financial integrity of the NDIS—directly supporting our mission to create new possibilities in people's lives.

Have a question? Contact our People and Culture team at ******@thejunctionworks.orgfor a confidential discussion.