NDIS Business Development & Administration coordinator

JEGNI LIFE PTY LTD; Ipswich City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary package

Flexible working arrangements

Professional development opportunities

Supportive team environment

Purpose-driven work

Performance incentives

Job summary

JEGNI LIFE PTY LTD is seeking a proactive NDIS Business Development & Administration Coordinator to expand referral networks and support day-to-day administration across Brisbane, Ipswich, Logan, and surrounding areas.

You will build relationships with Support Coordinators, Plan Managers, Allied Health Professionals, and community organisations while ensuring smooth admin processes and CRM management.

Qualifications

• Strong communication and interpersonal skills for stakeholder engagement.
• Experience in administration, customer service, or business development.
• Ability to manage multiple priorities and calendars.

Responsibilities

• Develop and maintain relationships with referral partners and community organisations.
• Promote NDIS services to the wider community and improve participant referrals.
• Prepare service agreements and onboarding documentation; manage participant records.
• Support management with reporting, compliance, and administration tasks.
• Represent the organisation professionally at community events and networks.

Skills

Relationship building

Networking

Administration

CRM systems

MS Office

Driver licence

Tools

CRM software

Job description

NDIS Business Development & Administration coordinator

JEGNI LIFE is a growing registered NDIS provider committed to delivering high-quality, person-centred disability support services across Brisbane, Ipswich, Logan, and surrounding areas. Our mission is to empower people with disability to achieve greater independence, choice, and quality of life through compassionate and professional support.

We are looking for an enthusiastic, motivated, and relationship-focused Business Development & Administration Coordinator to join our team. This is an exciting opportunity for someone who enjoys building professional networks while also supporting the day-to-day administration of a growing organisation.

JEGNI LIFE is a growing registered NDIS provider committed to delivering high-quality, person-centred disability support services across Brisbane, Ipswich, Logan, and surrounding areas. Our mission is to empower people with disability to achieve greater independence, choice, and quality of life through compassionate and professional support.

We are looking for an enthusiastic, motivated, and relationship-focused Business Development & Administration Coordinator to join our team. This is an exciting opportunity for someone who enjoys building professional networks while also supporting the day-to-day administration of a growing organisation.

About the Role

This is a diverse role that combines business development, stakeholder engagement, community networking, and administration. You will play a key role in expanding our referral network by building strong relationships with Support Coordinators, Plan Managers, Allied Health Professionals, Hospitals, Community Organisations, and other referral partners, while ensuring efficient administrative support for our operations.

Key Responsibilities

Business Development

• Develop and maintain strong relationships with Support Coordinators, Plan Managers, Allied Health Professionals, hospitals, and community organisations.
• Promote JEGNI LIFE's NDIS services to referral partners and the wider community.
• Identify opportunities to increase participant referrals and business growth.
• Attend networking events, expos, and community engagement activities.
• Deliver presentations and information sessions to stakeholders.
• Follow up new business opportunities and maintain ongoing stakeholder engagement.

Administration

• Manage incoming enquiries, referrals, and participant enquiries.
• Follow up with prospective participants, families, and referral partners.
• Prepare service agreements, onboarding documentation, and participant records.
• Maintain accurate records using CRM and internal management systems.
• Assist with scheduling meetings, appointments, and business activities.
• Support management with reporting, compliance, and administrative tasks.

Community Engagement

• Represent the organisation professionally within the community.
• Build and maintain strategic community partnerships.
• Identify opportunities to expand services within local communities.
• Participate in community events, expos, and promotional activities.

About You

To be successful in this role, you will have:

• Excellent communication and interpersonal skills.
• Strong relationship-building and networking abilities.
• Experience in administration, customer service, business development, sales, healthcare, community services, or the NDIS sector.
• Strong organisational and time management skills.
• Good computer skills, including Microsoft Office and CRM systems.
• Ability to work independently and manage competing priorities.
• Professional presentation and a positive, proactive attitude.
• A current Australian Driver Licence and access to a reliable vehicle.

Desirable Skills & Experience

• Previous experience within the NDIS or disability sector.
• Existing relationships with Support Coordinators or referral networks.
• Experience working in healthcare, aged care, or community services.
• Experience using CRM software.
• Marketing, stakeholder engagement, or business development experience.

What We Offer

• Competitive Compensation: Attractive salary package tailored to your experience.
• Work-Life Balance: Flexible working arrangements to support your lifestyle.
• Growth & Development: Ongoing professional development and career progression opportunities.
• Culture: A supportive, collaborative, and inclusive team environment.
• Purpose-Driven Work: The opportunity to make a genuine difference in the lives of people with disability.
• Performance Incentives: Reward program with bonus opportunities linked to business development, brand awareness, and stakeholder engagement targets.
• Ethical Success: Incentives are balanced against strict compliance benchmarks, ensuring all enquiries, referrals, and service commencements uphold the NDIS Code of Conduct and participant choice

If you are passionate about building relationships, growing community partnerships, and contributing to a purpose-driven organisation, we would love to hear from you.