NDIS Administration Officer | Reception & Office Support

Iaawg; Noarlunga Centre; On-site; AUD 74,000 - 91,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Counselling & chaplaincy support

Volunteering opportunities

Additional annual leave

Extra leave days (Thank You Day, Work‑

Day off

Job summary

Mission Australia is seeking an Administration Officer to deliver high-quality reception and administrative support across our NDIS teams. You’ll be the first contact for participants and stakeholders, ensuring a welcoming, confidential environment while supporting site operations at Noarlunga and Keswick.

This full-time, maximum-term role runs to 30 June 2027, with salary of $82,644.22 base plus super. You’ll coordinate records, meetings and administrative tasks, while upholding our

Qualifications

• Relevant qualification in Administration, Business or a related field (desirable), or equivalent experience.
• Previous experience providing administration, reception or secretarial support in a complex service environment.
• Strong customer service skills, with the ability to build positive relationships with participants, staff and stakeholders.
• Excellent organisational skills, with the ability to manage competing priorities, meet deadlines and maintain accuracy.
• Resilience, adaptability and the ability to navigate change while remaining focused and solutions oriented.
• Strong digital proficiency, with confidence using Microsoft Office, databases and administrative systems.
• High level of professionalism, discretion and confidentiality when handling sensitive information.
• Ability to meet NDIS Worker Screening Check and NDIA onboarding requirements.
• Current Australian Driver’s Licence with no restrictions.
• Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Responsibilities

• Provide high-quality administrative, reception and customer service support to enable effective NDIS service delivery.
• Act as a professional first point of contact for participants, families, visitors and stakeholders, responding to enquiries with care, confidentiality and discretion.
• Maintain accurate records, databases and administrative systems in line with organisational policies and requirements.
• Support managers and teams with coordination of meetings, correspondence, reports, scheduling and general administrative tasks.
• Manage office operations, including supplies, assets, facilities, and day-to-day administrative requirements across sites.
• Build positive working relationships with internal teams and external stakeholders to support efficient service delivery and positive outcomes.

Skills

Customer service

Organisation

Confidentiality

Microsoft Office

NDIS onboarding

Driver's licence

Police check

Reception support

Education

Administration/Business qualification or equivalent experience

Tools

Microsoft Office Suite

Job description

Mission Australia is seeking an Administration Officer to deliver high-quality reception and administrative support across our NDIS teams. You’ll be the first contact for participants and stakeholders, ensuring a welcoming, confidential environment while supporting site operations at Noarlunga and Keswick.

This full-time, maximum-term role runs to 30 June 2027, with salary of $82,644.22 base plus super. You’ll coordinate records, meetings and administrative tasks, while upholding our