NDIS Admin & Compliance Officer (Part-Time)

Superior Care Solutions; Sydney; Hybrid; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Hybrid working

Paid training

Professional development budget

Team events

Mission-driven organisation

Job summary

Superior Care Solutions is seeking a reliable administrative support person to keep our Sydney office running smoothly. You’ll answer phones, manage files, perform data entry, and assist with NDIS claiming and rostering, while maintaining confidentiality.

In addition, you’ll help maintain records, policies and audit-trail documentation to meet NDIS Quality & Safeguards requirements. Previous reception or admin experience is valued.

Qualifications

• NDIS Worker Screening Check required.
• First Aid and CPR certifications.
• WWCC (Working With Children Check) completed.
• Driver’s licence and access to a personal vehicle.
• Strong computer skills: Word, Excel, Outlook, database entry.
• Excellent phone manner and written communication.
• Attention to detail and organisational skills.

Responsibilities

• Reception duties — greeting visitors and answering the main phone line.
• Answering phones and emails professionally; direct calls appropriately.
• Manage participant files and confidential records with accuracy.
• Data entry into NDIS records and participant information systems.
• Support rostering and scheduling for Support Workers (Excel-based).
• Compliance support — maintaining registers, policies, and audit trails.
• Assist with NDIS claiming via PRODA/NDIA portal.
• Coordinate meetings, prepare agendas and minutes.
• Maintain office supplies and general administration.
• Ensure privacy and confidentiality in all tasks.

Skills

Phone etiquette

Attention to detail

Organisational skills

Reliability

Multitasking

Education

NDIS Worker Induction Modules (completed)

Tools

PRODA/NDIA portal

Brevity Care

Xero

MYOB

Microsoft 365

Excel

Job description

Superior Care Solutions is seeking a reliable administrative support person to keep our Sydney office running smoothly. You’ll answer phones, manage files, perform data entry, and assist with NDIS claiming and rostering, while maintaining confidentiality.

In addition, you’ll help maintain records, policies and audit-trail documentation to meet NDIS Quality & Safeguards requirements. Previous reception or admin experience is valued.