NDIS Admin & Records Coordinator (Part-Time, On-Site)

Angels Care; Nelson; On-site; AUD 28,000 - 42,000; Part time

Job summary

Angels Care Pty Ltd is seeking a reliable Administration Officer to join our head office in Marsden Park. This part-time, on-site role supports the operational running of a growing registered NDIS provider, serving as the first point of contact for participants, families, referrers, and stakeholders.

You will help maintain participant records, manage communications, and assist with rostering, invoices, and NDIS documentation, ensuring privacy and accuracy in all back-office processes.

Qualifications

• Minimum 2 years' administration experience in health, disability, or community services.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and cloud-based tools.
• Ability to manage competing priorities and maintain attention to detail.
• Current NDIS Worker Screening Check (or willingness to obtain).
• Right to work in Australia.

Responsibilities

• Manage general office communications including phone, email, and correspondence
• Coordinate participant intake processes, including initial inquiries and service agreements
• Maintain accurate participant records and confidential files in line with privacy legislation
• Support rostering and coordination of support workers with the operations team
• Process invoices, NDIS claims, and financial documentation as directed
• Prepare reports, meeting minutes, and internal communications
• Assist with NDIS compliance administration, policy documentation, and audit preparation
• Provide general administrative support to the management team

Skills

Communication skills

Attention to detail

Prioritization

Customer service

Education

Certificate III in Business Administration

Tools

Microsoft Office Suite

Cloud-based tools

CRM software

Job description

Angels Care Pty Ltd is seeking a reliable Administration Officer to join our head office in Marsden Park. This part-time, on-site role supports the operational running of a growing registered NDIS provider, serving as the first point of contact for participants, families, referrers, and stakeholders.

You will help maintain participant records, manage communications, and assist with rostering, invoices, and NDIS documentation, ensuring privacy and accuracy in all back-office processes.