National Operations Leader - Therapy Services

LiveBig; Melbourne; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Professional development budget

Extra leave: You Days, Paws Leave, two

Flexible work

Bonus incentives

Paid parental leave

Job summary

LiveBig in Melbourne is seeking a National Operations Manager - Therapy Services (OT/Speech) to lead the operations, workforce capacity, and service delivery across our therapy teams.

You will work with Clinical Team Leaders to drive performance, oversee recruitment and onboarding, and ensure a high-quality participant experience. Relevant qualifications and NDIS employment checks are required.

Qualifications

• Relevant professional qualifications and registration are required, along with applicable NDIS and employment checks.

Responsibilities

• Lead and develop your people: Build an engaged, accountable and high-performing team.
• Drive operational performance: Manage productivity, utilisation, caseloads and service delivery.
• Manage workforce capacity: Oversee recruitment, onboarding, leave and resource planning.
• Lead people performance: Manage probation, development, performance improvement and career progression.
• Champion the participant experience: Ensure responsive, consistent and high-quality service.

Education

Relevant professional qualifications and registration

Job description

LiveBig in Melbourne is seeking a National Operations Manager - Therapy Services (OT/Speech) to lead the operations, workforce capacity, and service delivery across our therapy teams.

You will work with Clinical Team Leaders to drive performance, oversee recruitment and onboarding, and ensure a high-quality participant experience. Relevant qualifications and NDIS employment checks are required.