National Managed Services Admin & Contracts Specialist

RGIT Australia; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Remuneration package

Training & development

Employee Assistance Program

Birthday vouchers

Job summary

Pro AV Solutions is seeking a detail-oriented National Administrator to join our Managed Services team. You will work across Australia and collaborate with service delivery, sales and technical teams to ensure operational excellence and a consistent client experience.

The role supports project handovers, contract creation, quotes and invoicing, requiring strong admin skills, MS 365 proficiency, and meticulous attention to detail in a fast-paced environment.

Qualifications

• Strong administration experience.
• Proficiency in Microsoft Office 365 (Outlook, Excel, Word, PowerPoint).
• Previous use of an ERP/ticketing system is advantageous.
• Meticulous attention to detail.
• Work well under pressure and in a fast-paced environment.
• Excellent communication skills and ability to build professional relationships.
• Organised, reliable and able to meet deadlines.
• Proactive, collaborative attitude focused on service quality.

Responsibilities

• Accept project handovers for ongoing service support
• Create and manage service contracts
• Create and process quotes
• Generate monthly contract and service desk invoices
• Compile required invoicing reports on a monthly basis

Skills

Administration

MS Office 365

ERP / Ticketing

Attention to detail

Communication

Deadline-driven

Team collaboration

Tools

ERP system

Job description

Pro AV Solutions is seeking a detail-oriented National Administrator to join our Managed Services team. You will work across Australia and collaborate with service delivery, sales and technical teams to ensure operational excellence and a consistent client experience.

The role supports project handovers, contract creation, quotes and invoicing, requiring strong admin skills, MS 365 proficiency, and meticulous attention to detail in a fast-paced environment.