National IT Support Specialist — Flexible Work

HWLE Lawyers; Western Australia; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Access to a gym and fitness classes

Childcare centre access

Inclusive culture

Job summary

A leading Australian law firm in Western Australia is seeking an experienced IT Support Officer to join their national team. The role involves providing first-line IT support, troubleshooting technical issues, and managing user accounts. Applicants should have at least 3 years of IT support experience and a relevant bachelor's degree. The firm offers generous leave policies, work-life balance, and unrivalled career pathways, making it a great opportunity for growth in a supportive environment.

Qualifications

• Minimum 3 years of IT support experience.
• Experience in professional services environment viewed favourably.
• Ability to work independently and collaboratively.

Responsibilities

• Provide first-line IT support and helpdesk assistance.
• Troubleshoot hardware, software, and basic network issues.
• Manage and prioritize tasks using a ticketing platform.

Skills

Problem-solving skills

Time-management skills

Customer service

Interpersonal skills

Education

Bachelor's degree in computer science or related technology field

Tools

Microsoft 365

Active Directory

Azure AD

Job description

A leading Australian law firm in Western Australia is seeking an experienced IT Support Officer to join their national team. The role involves providing first-line IT support, troubleshooting technical issues, and managing user accounts. Applicants should have at least 3 years of IT support experience and a relevant bachelor's degree. The firm offers generous leave policies, work-life balance, and unrivalled career pathways, making it a great opportunity for growth in a supportive environment.