National Business Manager - Industrial

Sharp and Carter; Melbourne; On-site; AUD 140,000 - 190,000; Full time

Job summary

Sharp and Carter is seeking a National Business Manager to lead and grow a multi-site Industrials portfolio within a national logistics provider. You will develop strategic account plans, strengthen senior stakeholder relationships, and drive revenue and profitability through cross-selling and solutions-based selling.

You will partner with Operations, Finance and Pricing to ensure service excellence, manage tender responses and renewals, and maintain accurate CRM records to forecast growth and

Qualifications

• Experience in strategic account management or senior business development in a B2B setting.
• Knowledge of transport, logistics, freight or related industry.
• Track record of growing enterprise-level customer portfolios and meeting revenue targets.
• Strong commercial skills including pricing, contracts, and proposals.
• Confident engaging senior stakeholders with clear written, verbal, and presentation skills.
• Experience with CRM systems, preferably Microsoft Dynamics 365, and strong Excel/PowerPoint.

Responsibilities

• Develop and deliver strategic account plans and conduct regular account reviews.
• Be the main contact for accounts, building relationships with senior decision-makers.
• Grow revenue and profitability through cross-selling and solution-based selling.
• Prepare proposals, pricing and contract renewals; support tender responses; negotiate agreements.
• Collaborate with Operations, Customer Service, Finance and Pricing to meet customer needs and resolve issues.
• Maintain CRM records, forecasts and account plans; report revenue and retention.

Skills

Strategic account management

Key account management

B2B sales

Logistics knowledge

Contract negotiation

CRM systems

Excel/PowerPoint

Tools

Microsoft Dynamics 365

Job description

About the Role

We are partnering with a highly credible fully integrated national logistics provider in their search for a standout strategic National Business Manager. This newly scoped role will step in to lead and manage their Industrials portfolio at enterprise level.

Reporting to the GM Sales and working highly collaboratively across the broader business, your focus will be on strengthening and driving customer partnerships, ensuring service and execution excellence, finding the white space for growth and delivering sustainable profitability. This role suits an experienced customer centred commercial leader with deep operational understanding and background from a multi-faceted supply chain/logistics provider.

Duties

• Develop and deliver strategic account plans for key customers, and run regular account reviews to track performance and spot opportunities early.
• Be the main point of contact for your accounts, building strong relationships with senior stakeholders and decision-makers.
• Grow revenue and profitability within your portfolio through cross-selling, upselling and solution-based selling.
• Prepare commercial proposals, pricing and contract renewal recommendations, support tender responses, and negotiate agreements within your delegated authority.
• Work with Operations, Customer Service, Finance and Pricing to deliver what customers need, and help resolve complex service issues.
• Keep CRM records, forecasts and account plans current, and report on revenue, profitability and retention.

Skills & Experience

• Experience in strategic account management, key account management or senior business development in a B2B setting.
• Knowledge of transport, logistics, freight, shipping or a related industry.
• A track record of growing complex, enterprise level customer portfolios and meeting revenue, retention and profitability targets.
• Strong commercial understanding, including contract negotiation, pricing, business cases and proposals.
• Confidence engaging and influencing senior stakeholders, backed by clear written, verbal and presentation skills.
• Experience with CRM systems (Microsoft Dynamics 365 preferred) and solid Microsoft Office skills, particularly Excel and PowerPoint.

About the Company

This organisation plays an essential role in Australia's supply chain, delivering integrated logistics across road, shipping, terminals and warehousing. It has a strong values-based culture and puts real effort into developing its people. You'll be contributing to an essential service while building a long-term career.

They are laser focused on ensuring delivery excellence for their customers and with long-term infrastructure investment behind them, there is clear plan for growth that is both organic and through acquisition.