National Beauty Education Lead

L'Oréal

Melbourne

On-site

AUD 80,000 - 120,000

Full time

4 days ago

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Job summary

L’Oréal Luxe Australia is seeking an experienced Learning & Development professional to design and deliver high-impact training across national accounts in Melbourne. You will translate global brand masterclasses into practical modules, energize Beauty Advisors, and upskill field teams on POS and beauty tech services for Lancôme and other luxe brands.

You will collaborate with Commercial and Marketing to align training with launches and seasonal peaks, monitor retail execution, and develop

Qualifications

Proven capability to lead interactive training sessions across physical and virtual environments.
Solid understanding of luxury counter operations, retail KPIs, and department store environments.
Ability to coach field teams, foster collaboration, and develop talent across markets.
Track record organizing national training roadmaps, materials, and schedules alongside marketing launches.
Strong interpersonal skills to partner across sales, marketing and external retail partners.

Responsibilities

Translate global brand masterclasses and product launches into training modules across national accounts.
Engage and motivate Beauty Advisors to provide the highest level of customer experience.
Upskill field teams on Point of Sale and Beauty tech services, including Lancôme Skin Screen.
Train skin experts in advanced facial protocols.
Educate Beauty advisors in a 3 axe service model with makeup, skincare and fragrance.
Partner with Commercial and Marketing leads to align training with launches and retail peaks.
Monitor retail execution consistency across department stores and specialty retailers, adapting content to close performance gaps.