National Admissions Advisor – Creative Media (Flexible)

Navitas; Sydney; Hybrid; AUD 74,000 - 104,000; Full time

Benefits offered by this job

Flexible working arrangements

Salary packaging

Volunteer days

Well-being packages

LinkedIn Learning access

Job summary

SAE University College, part of Navitas, is seeking a National Course Advisor to guide prospective domestic students toward their education goals. You’ll connect with learners by phone, provide accurate course information, and help them decide on their path while meeting enrolment targets.

In this role you’ll build relationships, manage pipelines, and ensure data accuracy in CRM systems like Salesforce, while delivering exceptional service and contributing to campus growth and student success.

Qualifications

• Experience meeting KPIs and sales targets, ideally in education.
• Ability to guide and advise prospective students through enrolment processes.
• Strong communication and relationship-building skills with stakeholders.

Responsibilities

• Build connections with prospective students to meet service and enrolment targets.
• Pipeline management and regulatory compliance in enrolment processes.
• Provide comprehensive course, career and industry information to help informed decisions.
• Resolve inquiries promptly, adhering to service level agreements.
• Drive growth through performance reporting and innovative ideas.
• Maintain accurate, up-to-date CRM data and records.
• Deliver customer-centric service and handle feedback effectively.

Skills

Sales expertise

Strong communication

Self-motivation & adaptability

Team player & independent

Organizational skills

Tech‑savvy with CRM

Customer-centric approach

Tools

Salesforce CRM

Job description

SAE University College, part of Navitas, is seeking a National Course Advisor to guide prospective domestic students toward their education goals. You’ll connect with learners by phone, provide accurate course information, and help them decide on their path while meeting enrolment targets.

In this role you’ll build relationships, manage pipelines, and ensure data accuracy in CRM systems like Salesforce, while delivering exceptional service and contributing to campus growth and student success.