National Account Manager (Food Service)

Connect APAC; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Connect APAC is seeking a high-energy National Foodservice Account Manager in Sydney to grow and manage key foodservice accounts across Australia. You will lead customer business planning, drive growth opportunities and collaborate with cross-functional teams to deliver end-to-end solutions for bakery and ingredient customers.

You will translate market insights into commercial opportunities, negotiate effectively, and build strategic partnerships with distributors and national groups to increase

Qualifications

• Proven success in account management, business development or sales.
• Experience within Foodservice, bakery, FMCG or food ingredients.
• Strong commercial acumen, negotiation and relationship management skills.
• Ability to manage multiple customers, projects and stakeholders effectively.

Responsibilities

• Manage and grow a portfolio of National Foodservice accounts.
• Drive growth by identifying and converting new opportunities through a strong end-user focus.
• Develop and execute customer business plans.
• Lead customer reviews, commercial negotiations and pricing discussions.
• Deliver sales, profit and volume objectives.
• Identify and convert new growth opportunities through active end user focus.
• Build relationships with Foodservice operators, contract caterers, bakery chains and national groups.
• Increase organisational market presence and product penetration within target customers.
• Build strategic partnerships with Foodservice distributors.
• Develop and execute joint business plans.
• Support distributor teams to drive sales growth and customer acquisition.
• Lead customer innovation and product development projects.
• Collaborate with Technical, Marketing, Operations and Customer Service teams to deliver customer solutions.
• Translate market trends and customer insights into commercial opportunities.

Skills

Account management

Business development

Sales

Negotiation

Job description

Connect APAC are delighted to partner with an Australian leader in the Food Industry. This organisation are synonymous with being a major player in the manufacture and distribution of ingredients to a variety of categories in the Food Industry including Bakery and Pastry. Reporting into the National Sales Manager, the role is responsible for identifying growth opportunities, leading customer innovation projects, and positioning the organisation as the preferred bakery ingredients and solutions partner for National Foodservice Distributors, Contract Caterers and broader Food Service Channel.

Key Responsibilities:

• Manage and grow a portfolio of National Foodservice accounts.
• Drive growth by identifying and converting new opportunities through a strong end-user focus.
• Develop and execute customer business plans.
• Lead customer reviews, commercial negotiations and pricing discussions.
• Deliver sales, profit and volume objectives.
• Identify and convert new growth opportunities through active end user focus.
• Build relationships with Foodservice operators, contract caterers, bakery chains and national groups.
• Increase organisational market presence and product penetration within target customers.
• Build strategic partnerships with Foodservice distributors.
• Develop and execute joint business plans.
• Support distributor teams to drive sales growth and customer acquisition.
• Lead customer innovation and product development projects.
• Collaborate with Technical, Marketing, Operations and Customer Service teams to deliver customer solutions.
• Translate market trends and customer insights into commercial opportunities.

Key Requirements:

• Proven success in account management, business development or sales.
• Experience within Foodservice, bakery, FMCG or food ingredients.
• Strong commercial acumen, negotiation and relationship management skills.
• Ability to manage multiple customers, projects and stakeholders effectively.