National Account Executive

Flavour Makers; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Flavour Makers is seeking a National Account Executive to manage key retail clients, drive sales, and expand market share. You will collaborate with cross-functional teams to execute strategies and improve profitability, with travel to meet clients and attend industry events.

The role reports to the Commercial Director and is based in Sydney's satellite office, with a hybrid work model and interstate travel as needed.

Qualifications

• 3+ years in corporate or national account sales in FMCG.
• Experience building and managing national accounts.
• Strong communication and negotiation skills.

Responsibilities

• Account Management: Manage and nurture relationships with existing national accounts.
• Business Development: Identify opportunities to expand company presence in food industry.
• Sales Strategy: Develop strategies with sales & marketing to hit targets.
• Cross-Functional Collaboration: Work with marketing, product, supply chain, and finance.
• Industry Expertise: Stay updated on industry trends and regulations.
• Performance Tracking: Monitor KPIs and report to management.
• Customer Service Excellence: Address customer needs and resolve issues.
• Travel: Travel to meet clients and attend industry events.

Skills

Corporate sales

National accounts

FMCG

Business development

Sales strategy

Cross-functional

Stakeholder management

Project management

Presentation skills

Communication

Organisational skills

Education

Food science background

Job description

At Flavour Makers our team are our biggest asset. We began as a family business and at heart always will be. That's why, when building our team of specialists, we not only look for those most qualified for the position, but those who share our passion and love of food. It's this passion which drives us to go that step beyond our competitors.

As aNational Account Executive your primary responsibility will be to to assist in the management of one of our key retail clients. This role plays a critical position in driving sales, increasing market share, and ensuring the overall success of our products within the retail industry. The ideal candidate is a strategic thinker with exceptional communication and negotiation skills, a deep understanding of the retail landscape, and the ability to identify and capitalise on market trends and opportunities. You will collaborate closely with cross-functional teams to execute sales strategies and achieve business objectives.

Reporting to the Commerical Director, this role would also be responsible for the use of analytic tools and data systems to review new insights and develop strategies that result in better customer partnerships, unlock new opportunities, and increased returns and profitability.

Key Responsibilities for this role would include, but limited to:

Account Management: Manage and nurture relationships with existing national accounts. Serve as the primary point of contact for key clients and ensure their satisfaction with products and services.

Business Development: Identify and pursue opportunities to expand the company's presence within the food industry. Actively seek new accounts, develop leads, and convert prospects into long-term partnerships.

Sales Strategy: Collaborate with the sales and marketing teams to develop effective strategies to achieve sales targets and increase market share. Utilise market insights and competitor analysis to drive decision-making.

Cross-Functional Collaboration: Work closely with internal teams, including marketing, product development, supply chain, and finance to ensure the smooth execution of account plans and resolve any issues that may arise.

Industry Expertise: Stay up-to-date with the latest industry trends, regulations, and best practices. Use this knowledge to provide valuable insights to clients and drive business growth.

Performance Tracking: Monitor key performance metrics for national accounts and provide regular reports and updates to management. Develop strategies to address any performance gaps.

Customer Service Excellence: Proactively address customer needs and concerns to maintain high levels of customer satisfaction. Ensure prompt resolution of any issues or escalations.

Travel: Travel to meet with clients, attend industry events, and visit company locations as needed.

Reporting to the National Business Manager, this role would also be responsible for the use of analytic tools and data systems to review new insights and develop strategies that result in better customer partnerships, unlock new opportunities, and increased returns and profitability.

Our preference for this role would include:

Minimum 2 years corporate sales experience (Preferably FMCG)

Preferred previous National Account experience or support within the FMCG Industry

Ability to work in a fast pace environment with a business with large growth goals

High level business acumen

Proven ability to develop new business

Excellent presentation and organisational skills

Experience in developing sales strategies and plans

Highly experienced with new product developments (NPD)

Track record in managing large accounts and relationship management

Strong communication and stakeholder management skills

Project management process understanding

Knowledge of food industry trends, regulations, and competitive landscape.

A background in ingredient sales, grocery sales or food science are preferable, and experience from any culinary background is advantageous. This role empowers its position holder to show their creativity and knowledge of food and cuisine.This role would also suit someone with a background in Poultry or Meat processing.

This role is based in our satellite office in Sydney, with the primary work location being Macquarie Park. Hybrid work model supported, with some interstate travel would be required to meet with key clients.