National Account Manager

DOLLAR SWEETS COMPANY PTY. LIMITED; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Dollar Sweets is seeking a commercially minded National Account Manager to join our sales team in Melbourne. You will own a portfolio of national retail accounts, work with Woolworths, Coles and our NZ business, and influence product development and commercial projects.

You will build strong relationships with customers and suppliers, manage budgets and promotions, and identify growth opportunities across the product lifecycle.

Qualifications

• Experience in FMCG sales or account management.
• Exposure to national retailers or major customer accounts.
• Strong relationship-building, communication and negotiation skills.
• Commercial acumen with understanding of sales, margins and profitability.
• Strong analytical skills and comfort with sales data and reporting.
• Excellent organisation skills and ability to manage multiple projects.
• Proactive, hands-on approach and ownership mindset.
• Positive attitude and willingness to contribute to growth.

Responsibilities

• Grow and manage the portfolio of national retail accounts.
• Build and maintain strong relationships with key customer contacts and suppliers.
• Oversee sales budgets, forecasting, trade spend and promotions.
• Identify ranging, promotional and category growth opportunities.
• Lead product and private label projects from concept to launch.
• Monitor performance, margins and take actions to improve outcomes.
• Coordinate promotional programs and customer initiatives to meet objectives.
• Contribute to new business opportunities and portfolio expansion.

Skills

FMCG sales

National retailers

Relationship building

Sales & margins

Sales analytics

Organisation

Proactive

Positive attitude

Job description

An exciting opportunity to grow with an established and ambitious Australian business. Join a successful Australian family-owned business, manage some of Australia's biggest retail accounts and play an important role in our next phase of growth.

ABOUT DOLLAR SWEETS

For more than 75 years, Dollar Sweets has been bringing parties to life and helping Australians create special moments through our confectionery, baking and cake decorating products.

Based in Melbourne's south-eastern suburbs, we are a 100% Australian family-owned business with a proud history, an established market position and an exciting future ahead.

We are recognised as category leaders in our core market and are continuing to expand our product offering through innovation, new product development and partnerships with leading international suppliers.

Our business is growing, our product range is constantly evolving and we are looking for talented people who want to be part of that journey.

THE OPPORTUNITY

We are seeking an enthusiastic and commercially minded National Account Manager to join our sales team and take ownership of a portfolio of key national retail accounts.

Reporting directly to the Sales Director, this is an exciting opportunity to work across some of Australia's leading retailers, including Woolworths, Coles & our New Zealand business.

Importantly, this is more than a traditional Account Management role!

You will have exposure to the entire product lifecycle, working closely with customers, our internal teams and international suppliers on new product development, ranging opportunities and commercial projects.

For someone who enjoys building relationships, identifying opportunities and turning ideas into commercial results, this role offers plenty of scope to make an impact.

WHAT YOU’LL BE DOING

• Growing Key Accounts: Develop and execute strategic customer business plans to drive sales, profitability and market share.
• Building Relationships: Establish strong, productive relationships with key customer contacts and international suppliers.
• Driving Commercial Performance: Manage sales budgets, forecasting, trade investment and promotional expenditure.
• Maximising Opportunities: Identify new ranging, promotional and category growth opportunities within existing accounts.
• Product & Project Development: Lead new product and private label projects from initial concept through to customer launch.
• Analysing Performance: Monitor sales results, product performance and margins, identifying opportunities to improve commercial outcomes.
• Delivering Results: Coordinate promotional programs, customer initiatives and projects, ensuring deadlines and commercial objectives are achieved.
• Developing New Business: Contribute to new customer opportunities and the continued expansion of the Dollar Sweets product portfolio.

WHAT WE’RE LOOKING FOR

We are looking for someone who is commercially driven, proactive and enjoys working in a fast-paced, growing business.

You may already be working in an FMCG sales or account management role and be ready to take the next step in your career, or you may have some experience managing retail accounts and be looking for a broader national role.

Ideally, you will bring:

• Experience in FMCG sales, account management or a related commercial role.
• Exposure to national retailers or major customer accounts.
• Strong relationship-building, communication and negotiation skills.
• Commercial acumen, with an understanding of sales, margins and profitability.
• Strong analytical skills and confidence working with sales data and reporting.
• Excellent organisation skills and the ability to manage multiple projects and competing priorities.
• A proactive, hands‑on approach, with a willingness to take ownership and get things done.
• A positive attitude, genuine enthusiasm and a desire to contribute to a growing business.

Most importantly, you will be someone who enjoys working collaboratively, building relationships and finding ways to make things happen.

WHY JOIN DOLLAR SWEETS?

This is an opportunity to join an established Australian business that combines the stability of a 75‑year history with the energy and opportunity of a growing company.

You will enjoy:

• The opportunity to manage relationships with some of Australia's largest retailers.
• Genuine exposure to commercial strategy, product development and business growth.
• The opportunity to make a real contribution rather than simply manage an existing portfolio.
• Working with an interesting and constantly evolving range of products.
• Direct access to senior management and the ability to influence business outcomes.
• A friendly, collaborative and down‑to‑earth company culture.
• An attractive salary package commensurate with experience.

READY TO MAKE YOUR MARK?

If you are commercially minded, relationship-focused and excited by the opportunity to grow with an established Australian business, we would love to hear from you.

Join Dollar Sweets and help us make the next 75 years even bigger!

#Hiring #NationalAccountManager #FMCGJobs #SalesCareers #AccountManagement #MelbourneJobs #DollarSweets