Multi-Unit QSR Leader: Drive Profit & People

Agcorp Trading; Brisbane; In loco; AUD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Agostino Group in Brisbane is seeking an experienced Head of Operations to lead the performance of multiple Carl's Jr. locations in Queensland.

You will provide strategic and hands-on leadership to Restaurant Managers, ensuring consistent brand execution, strong customer experiences, and solid financial results across the portfolio. Reporting to the State General Manager QLD, you will drive sales, control labour and food costs, coach leaders, and build a high-performing culture.

Competenze

• Proven multi-site management experience in QSR or high-volume hospitality.
• Strong P&L and cost-management knowledge.
• Proven ability to lead and develop managers.
• Analytical thinker who translates data into actions.
• Excellent communication and stakeholder management.
• Organisational skills across multiple locations.
• Current driver's license and willingness to travel between locations.

Mansioni

• Lead and manage the operational performance of multiple QSR locations.
• Provide strategic and hands-on leadership to Restaurant Managers and teams.
• Ensure brand standards, customer experiences, and financial performance.
• Conduct regular site visits, reviews, and performance assessments.
• Identify gaps and implement action plans to improve performance.
• Coach and develop Restaurant Managers and leadership teams.
• Foster accountability, engagement, teamwork and continuous improvement.
• Hold regular one-on-one meetings and performance reviews with managers.
• Monitor sales, labour, food costs and other operating expenses while driving growth.

Conoscenze

Multi-site management

P&L management

Leadership

Analytical skills

Stakeholder management

Communication

Strumenti

POS systems

Excel

BI tools

Descrizione del lavoro

Agostino Group in Brisbane is seeking an experienced Head of Operations to lead the performance of multiple Carl's Jr. locations in Queensland.

You will provide strategic and hands-on leadership to Restaurant Managers, ensuring consistent brand execution, strong customer experiences, and solid financial results across the portfolio. Reporting to the State General Manager QLD, you will drive sales, control labour and food costs, coach leaders, and build a high-performing culture.