Carl's Jnr Area Manager QLD

Agcorp Trading Pty Ltd; Brisbane; Sur place; AUD 90 000 - 130 000; Plein temps

Résumé du poste

The Agostino Group in Queensland is seeking an experienced multi-site leader to oversee several Carl's Jr. outlets. Reporting to the State General Manager of QLD, you will lead Restaurant Managers to ensure brand standards, strong customer experience, and solid financial performance across the portfolio.

You will coach teams, drive profitability, manage costs, and travel between locations as needed to maintain high performance and a positive culture.

Qualifications

• Experience in a multi-site management role within QSR, hospitality, retail, or another high-volume customer-focused environment.
• Strong P&L, labor, and food-cost understanding.
• Proven ability to lead, coach, and develop Managers and leadership teams.
• Excellent communication and stakeholder management skills.
• Willingness to travel between restaurant locations.

Responsabilités

• Ensure consistent execution of operational standards, systems, procedures, and brand expectations across all restaurants.
• Conduct regular restaurant visits, operational reviews, and performance assessments.
• Identify operational gaps and implement effective action plans to improve performance.
• Support Restaurant Managers in managing operational challenges and achieving business objectives.
• Lead, coach, and develop Restaurant Managers and leadership teams.
• Build a strong culture of accountability, engagement, teamwork, and continuous improvement.
• Take ownership of sales, profitability, and key financial performance across the portfolio.

Connaissances

Multi-site management

P&L management

Labor optimization

Food cost control

Profitability analysis

Stakeholder management

Leadership

Description du poste

The Agostino Group is a proudly South Australian owned company with our head office based in Adelaide. We currently own and operate 9 Carl's Jr. restaurants in South Australia and 6 in Queensland.

About the role

Reporting to the State General Manager of QLD, this role is responsible for leading and managing the operational performance of multiple QSR locations. You will provide strategic and hands-on leadership to Restaurant Managers and their teams, ensuring consistent execution of company standards, exceptional customer experiences, strong financial performance, and a high-performing team culture across all locations.

Key responsibilities

Ensure consistent execution of operational standards, systems, procedures, and brand expectations across all restaurants.

Conduct regular restaurant visits, operational reviews, and performance assessments.

Identify operational gaps and implement effective action plans to improve performance.

Support Restaurant Managers in managing operational challenges and achieving business objectives.

Lead, coach, and develop Restaurant Managers and leadership teams.

Build a strong culture of accountability, engagement, teamwork, and continuous improvement.

Conduct regular one-on-one meetings and performance reviews with Restaurant Managers.

Take ownership of sales, profitability, and key financial performance across the assigned restaurant portfolio.

Monitor and manage sales, labor costs, food costs, wastage, controllable expenses, and other key operating costs.

Identify opportunities to increase sales through customer service, operational execution, local marketing, promotions, and product initiatives.

About you

Proven experience in a multi-site management role within QSR, hospitality, retail, or another high-volume customer-focused environment.

Strong commercial understanding, including P&L management, labor optimization, food cost, and profitability.

Proven ability to lead, coach, and develop Managers and leadership teams.

Strong analytical and problem-solving skills with the ability to translate data into practical business actions.

Excellent communication, influencing, and stakeholder-management skills.

Strong organisational skills and the ability to manage competing priorities across multiple locations.

Current driver's license and willingness to travel between restaurant locations.