Multi-Site Car Detailing Operations Manager

DEALERSHIP DETAILING SERVICES PTY LTD; Melbourne; Presencial; AUD 80.000 - 82.000; Jornada completa

Descripción de la vacante

Dealership Detailing Services Pty Ltd is seeking a Service Manager to plan, organise and oversee vehicle washing, detailing and cleaning across multiple dealership locations. You will manage service operations, supervise staff and subcontractors, and control budgets to maintain high quality and client satisfaction.

The role focuses on policy implementation, compliance, workforce management and responsiveness to client needs, with a strong emphasis on safety, efficiency and profitability.

Formación

• Diploma of Leadership and Management or equivalent, or 3+ years in a relevant role.
• Experience supervising services across multiple locations and coordinating staff/subcontractors.
• Strong budgeting, inventory, contract management and safety knowledge.
• Proven leadership, communication, organizational and problem-solving skills.

Responsabilidades

• Plan, organise and manage daily vehicle washing, detailing and cleaning across multiple dealership locations.
• Develop, review, implement policies, procedures and service standards to improve efficiency and consistency.
• Ensure policies are followed, monitor compliance and take corrective actions when needed.
• Oversee recruitment, rostering, training, supervision of staff and subcontractors.
• Prepare and monitor service budgets, control labour and operating expenses, and evaluate profitability.
• Manage relationships with dealership clients and ensure service contracts meet expectations.
• Coordinate staff, subcontractors, equipment, materials and other resources for service delivery.
• Oversee inventory control of cleaning products, detailing supplies and equipment.
• Conduct regular site inspections, monitor safety and environmental compliance, and drive improvements.
• Analyze service performance and report recommendations for improvement and expansion.

Conocimientos

Leadership

Management

Budgeting

Staff supervision

Recruitment

Inventory management

Contract management

Quality assurance

HSE compliance

Communication

Educación

Diploma of Leadership and Management

Descripción del empleo

Dealership Detailing Services Pty Ltd is seeking a Service Manager to plan, organise and oversee vehicle washing, detailing and cleaning across multiple dealership locations. You will manage service operations, supervise staff and subcontractors, and control budgets to maintain high quality and client satisfaction.

The role focuses on policy implementation, compliance, workforce management and responsiveness to client needs, with a strong emphasis on safety, efficiency and profitability.