CAR DETAILING SERVICE MANAGER

DEALERSHIP DETAILING SERVICES PTY LTD; Melbourne; Presencial; AUD 80.000 - 82.000; Jornada completa

Descripción de la vacante

Dealership Detailing Services Pty Ltd is seeking a Service Manager to plan, organise and oversee vehicle washing, detailing and cleaning across multiple dealership locations. You will manage service operations, supervise staff and subcontractors, and control budgets to maintain high quality and client satisfaction.

The role focuses on policy implementation, compliance, workforce management and responsiveness to client needs, with a strong emphasis on safety, efficiency and profitability.

Formación

• Diploma of Leadership and Management or equivalent, or 3+ years in a relevant role.
• Experience supervising services across multiple locations and coordinating staff/subcontractors.
• Strong budgeting, inventory, contract management and safety knowledge.
• Proven leadership, communication, organizational and problem-solving skills.

Responsabilidades

• Plan, organise and manage daily vehicle washing, detailing and cleaning across multiple dealership locations.
• Develop, review, implement policies, procedures and service standards to improve efficiency and consistency.
• Ensure policies are followed, monitor compliance and take corrective actions when needed.
• Oversee recruitment, rostering, training, supervision of staff and subcontractors.
• Prepare and monitor service budgets, control labour and operating expenses, and evaluate profitability.
• Manage relationships with dealership clients and ensure service contracts meet expectations.
• Coordinate staff, subcontractors, equipment, materials and other resources for service delivery.
• Oversee inventory control of cleaning products, detailing supplies and equipment.
• Conduct regular site inspections, monitor safety and environmental compliance, and drive improvements.
• Analyze service performance and report recommendations for improvement and expansion.

Conocimientos

Leadership

Management

Budgeting

Staff supervision

Recruitment

Inventory management

Contract management

Quality assurance

HSE compliance

Communication

Educación

Diploma of Leadership and Management

Descripción del empleo

The Service Manager is responsible for planning, organising, directing and overseeing vehicle washing, detailing and cleaning services across multiple car dealership locations. The role involves managing service operations, supervising staff and subcontractors, overseeing recruitment, controlling operational budgets, managing inventory, implementing company policies and procedures, maintaining client relationships and ensuring consistent service quality and business performance.

Benefits

• Lead multi-site automotive detailing services, manage teams, drive service excellence and build strong dealership relationships.

Task & responsibilities

DEALERSHIP DETAILING SERVICES PTY LTD

The Service Manager is responsible for planning, organising, directing and overseeing vehicle washing, detailing and cleaning services across multiple car dealership locations. The role involves managing service operations, supervising staff and subcontractors, overseeing recruitment, controlling operational budgets, managing inventory, implementing company policies and procedures, maintaining client relationships and ensuring consistent service quality and business performance.

Benefits

• Lead multi-site automotive detailing services, manage teams, drive service excellence and build strong dealership relationships.

Task & responsibilities

• Plan, organise and manage daily vehicle washing, detailing and cleaning services across multiple dealership locations.
• Develop, review, update and implement company policies, operational procedures and service standards to improve efficiency, maintain consistency and ensure compliance with business requirements.
• Ensure company policies and procedures are followed across all dealership sites, monitor compliance and implement corrective actions where necessary.
• Oversee workforce management, including recruitment, selection, hiring, induction, training, rostering, staff supervision, performance management and coordination of subcontractors across multiple dealership locations.
• Prepare and monitor service operational budgets, control labour and operating expenses, and evaluate financial performance and contract profitability.
• Manage relationships with dealership clients, oversee service agreements and ensure contractual obligations and customer expectations are met.
• Coordinate the allocation of staff, subcontractors, equipment, materials and other resources required for service delivery across dealership sites.
• Oversee the ordering, purchasing, maintenance and inventory control of cleaning products, detailing supplies, equipment and consumables required for service operations.
• Conduct regular inventory inspections, monitor stock levels, assess equipment conditions and ensure adequate supplies and resources are available to maintain uninterrupted service delivery.
• Monitor service quality, conduct regular site inspections and implement improvements to productivity, service efficiency and customer satisfaction.
• Manage subcontractor performance, ensure compliance with service requirements and resolve operational issues and service delivery disputes.
• Ensure compliance with workplace health and safety legislation, environmental regulations and relevant company policies.
• Analyse service performance, prepare management reports and recommend strategies for service improvement, cost efficiency and business expansion.

Qualification & experience

• A Diploma of Leadership and Management or a higher qualification in management, business or a related discipline or at least three years of relevant work experience, may substitute for the formal qualification requirement.
• More than one year of relevant experience in a similar service management or operational management position is essential.
• Demonstrated experience managing services across multiple locations, supervising staff, coordinating subcontractors and maintaining client relationships.
• Sound knowledge of financial budgeting, inventory management, contract management, quality assurance and workplace health and safety.
• Strong leadership, communication, organisational and problem-solving skills

About Company

At Dealership Detailing Services Pty Ltd, we are a professional automotive detailing and cleaning services company providing high-quality vehicle washing, detailing, showroom presentation and vehicle preparation services to car dealerships across multiple locations.

We are committed to delivering reliable, efficient and consistent services through experienced teams, strong customer relationships and high operational standards. Our focus is on quality, professionalism and continuous improvement to meet the evolving needs of our dealership clients.

Work Type: Full time

Salary: $80000-82000

Job Publish: 27-10-2026

Job Expire: 26-11-2026