Multi-site Café Operations & Admin Coordinator

Kelsian Group; Cleveland; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Career development

Job summary

SeaLink South East Queensland is seeking an Administration & Operations Coordinator – Cafes to support the daily operations of our Cleveland Shore Cafe and onboard vessel cafes. You will balance operational coordination with administrative tasks in a fast-paced hospitality setting.

As a key support to the Cafe Manager, you’ll manage rostering, documentation, compliance logs, and reporting across multiple venues, including stock, POS, and customer service standards.

Qualifications

• 3+ years in an operational, coordination or supervisory role (hospitality or service environments advantageous).
• Experience with stock control, POS, cash handling and shift coordination.
• Strong barista skills and coffee knowledge – preferable or willingness to obtain.
• RSA, Food Safety Supervisor, First Aid & CPR – preferable or willingness to obtain.

Responsibilities

• Coordinate operations across shore‑based and vessel cafe venues.
• Support multi‑venue shifts and provide real‑time operational problem‑solving.
• Ensure Team Leaders complete opening/closing procedures, compliance logs and cleaning schedules.
• Monitor presentation standards and customer areas across all venues.
• Raise purchase orders and support supplier liaison; manage reporting and data integrity.

Skills

Administrative coordination

Staff supervision

Communication skills

People management

Barista skills

Tools

POS system

Stock control software

Reporting tools

Job description

SeaLink South East Queensland is seeking an Administration & Operations Coordinator – Cafes to support the daily operations of our Cleveland Shore Cafe and onboard vessel cafes. You will balance operational coordination with administrative tasks in a fast-paced hospitality setting.

As a key support to the Cafe Manager, you’ll manage rostering, documentation, compliance logs, and reporting across multiple venues, including stock, POS, and customer service standards.