Multi-Location Clinic Administrator

ISN Clinic Pty; Melbourne; On-site; AUD 39,000 - 52,000; Part time

Job summary

ISN Clinic Pty is seeking an organised, proactive Administrator to support the day-to-day operations across our VIC clinics. The role covers administration, systems management, client intake, scheduling and reception support, with responsibility for accurate records and professional communication.

The successful candidate will work across ISN Clinic locations (Kew primarily), providing support to students and clinicians while maintaining efficient processes and strong stakeholder relations.

Qualifications

• Minimum three years' admin experience, preferably in medical/allied health.
• Strong computer skills including MS 365, Excel, Outlook, SharePoint and Google Workspace.
• Experience using client management systems.
• Excellent organisation, communication and problem-solving skills.
• Typing speed of at least 70 words per minute.
• Ability to work independently and in a team.
• Experience supporting students or education programs.

Responsibilities

• Maintain accurate records across internal systems.
• Support Microsoft 365, SharePoint, Google Workspace and CMS.
• Identify opportunities to improve administrative processes.
• Manage referrals, intake enquiries and schedule assessments in the CMS.
• Maintain the referrer database and distribute service updates.
• Build relationships with referrers to promote ISN Clinic services.
• Coordinate appointments, student placements and room allocations across locations.
• Provide welcoming client service and reception cover across four locations as required.

Skills

Administrative experience

Organisational skills

Communication skills

Education

Business or Health Administration qualification

Tools

MS 365

SharePoint

Google Workspace

Outlook

CMS

Job description

ISN Clinic Pty is seeking an organised, proactive Administrator to support the day-to-day operations across our VIC clinics. The role covers administration, systems management, client intake, scheduling and reception support, with responsibility for accurate records and professional communication.

The successful candidate will work across ISN Clinic locations (Kew primarily), providing support to students and clinicians while maintaining efficient processes and strong stakeholder relations.