Multi-Branch Admin & Operations Coordinator

Chubb Fire & Security Group; Townsville City; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive remuneration package

Training and development

Career progression opportunities

Job stability in a global organisation

Job summary

Chubb Fire & Security Australia is seeking an experienced Branch Administrator to support Townsville, Cairns and Rockhampton branches. You will coordinate between admin, planning and field teams, assist management with reports, and help streamline processes to boost efficiency.

The role requires 2+ years in administration, Microsoft Office proficiency, and the ability to work autonomously within a busy team. Forklift licence and customer portal experience are desirable.

Qualifications

• 2+ years’ experience in Administration or similar role with strong admin focus.
• Forklift licence is required to obtain and maintain.
• Australian Citizenship or Permanent Resident status required.
• Strong attention to detail and excellent communication.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Experience with customer portals and site inductions is desirable.

Responsibilities

• Coordinate between administration, planning and field teams to prioritise client needs.
• Assist management with information gathering, reports and client liaising.
• Streamline processes to maximise efficiency across branches.
• Manage fleet scheduling and service coordination.
• Coordinate accommodation, staff medicals and site inductions as needed.
• Process invoicing and resolve discrepancies with customers.

Skills

Administration

Customer service

Forklift licence

Microsoft Office

Pronto

Tools

Pronto

Job description

Chubb Fire & Security Australia is seeking an experienced Branch Administrator to support Townsville, Cairns and Rockhampton branches. You will coordinate between admin, planning and field teams, assist management with reports, and help streamline processes to boost efficiency.

The role requires 2+ years in administration, Microsoft Office proficiency, and the ability to work autonomously within a busy team. Forklift licence and customer portal experience are desirable.