MSP Engineer L2-L3: Modern Workplace & Security

Saul Recruitment; Brisbane; Hybrid; AUD 80,000 - 140,000; Full time

Benefits offered by this job

Loads of training

Career growth

Hybrid working

Job summary

Saul Recruitment is partnering with a fast-growing MSP in Brisbane to hire L2 and L3 MSP Engineers. You will handle level 2 and 3 support across client environments, participate in cloud migrations and modern workplace deployments, and contribute to security projects.

The role offers hybrid work between Brisbane CBD and home, with extensive training, certifications, and clear career progression within a collaborative team.

Qualifications

• MSP support experience across multiple client environments.
• Experience with cloud migrations and modern workplace deployments.
• Proficiency with Intune/Autopilot and device management.
• Relevant Microsoft certifications or working toward them.
• Strong troubleshooting and client advisory skills.
• Ability to manage multiple clients and tasks with good documentation.

Responsibilities

• Providing Level 2 and 3 engineering support across client environments.
• Running client discovery sessions and solution design (L3).
• Delivering cloud and infrastructure projects.
• Troubleshooting complex technical issues and visiting client sites as needed.
• Acting as a technical advisor to clients and contributing to docs.

Skills

MSP experience

Cloud migrations

Modern workplace

Security solutions

Client communication

Documentation habits

Tools

Intune/Autopilot

Microsoft 365

Azure

Entra ID

Windows Virtual Desktop

Job description

Saul Recruitment is partnering with a fast-growing MSP in Brisbane to hire L2 and L3 MSP Engineers. You will handle level 2 and 3 support across client environments, participate in cloud migrations and modern workplace deployments, and contribute to security projects.

The role offers hybrid work between Brisbane CBD and home, with extensive training, certifications, and clear career progression within a collaborative team.