Motel Manager

Mj Motels Pty Ltd; North Burnett Regional; On-site; AUD 75,000 - 90,000; Full time

Job summary

MJ Motels Pty Ltd in Mundubbera, Queensland, Australia is seeking an experienced Motel Manager to lead daily operations, oversee reservations, housekeeping, maintenance and front office activities, and to ensure exceptional guest services.

You will manage budgets, payroll, P&L, and reporting, supervise staff, upsell rooms and services, handle guest complaints, and coordinate transfers while maintaining safety standards and regulatory compliance.

Qualifications

• Diploma level qualification is required.
• Minimum 1 year experience in hospitality or management.
• Friendly, positive and approachable attitude.
• Energetic and motivated.
• Able to work under pressure.

Responsibilities

• Manage operations and team members including reservations, housekeeping, maintenance, and front office activities.
• Oversee budgets, payroll, profit & loss reports, sales analysis and cash-flows.
• Address guest complaints and provide local information to enhance stays.
• Supervise bar area and ensure responsible service.
• Ensure security of patrons and premises at all times.
• Assist guests from check-in to check-out and arrange transfers.
• Ensure staff appearance and professional conduct across shifts.
• Coordinate with front office management and departments on room readiness.
• Communicate status of guest rooms to staff before arrivals.
• Oversee housekeeping and maintenance reports and coordinate repairs.
• Upsell rooms and hotel services.
• Review guest feedback to uphold hotel standards.
• Manage recruitment and training of staff.
• Report unusual occurrences and follow safety protocols.
• Ensure compliance with local laws and OH&S standards.

Skills

People management

Customer service

Ability to work under pressure

Education

Diploma level qualification

Job description

Job description

Position: Motel Manager

Position Type: Full Time Salary: $75,000 - $90,000 p/a plus Super

Employer Name: MJ Motels Pty Ltd

A.B.N: 19 703 645 198

Job Location: 42 Strathdee Street, Mundubbera, QLD 4626

Advertising Period – 23/10/2026 to 23/11/2026

About us

Our Client, MJ Motels Pty Ltd, based in Mundubbera, are excited to announce a unique opportunity for a talented and experienced Motel Manager to join the growing team.

This is an exciting opportunity for an honest, motivated and hardworking individual to be part of a growing, secure, established business.

Location: 42 Strathdee Street, Mundubbera, QLD -4626

Roles and Responsibilities

• Managing operations and team members, including reservations, housekeeping, maintenance, office, and kitchen activities.
• Manage and oversee the financial aspects including budgets, payroll, profit & loss reports, sales analysis, cash-flows and credit facilities, inventory control, purchasing etc.
• Handle guest complaints and accommodate guest requests and provide information about local tourist attractions.
• Manage the bar area under legislative requirements and assist the bar managers to serve drinks to the patrons responsibly.
• Oversee the security of patrons & premises all the time.
• Assisting guests throughout their stay from check in to check out, providing local tourism information and arranging transfers.
• Conducts and ensures the neat appearance of front office attendant as well as correct attitude and behavior of all staff.
• Discuss and resolve concerns with front office manager, assistant front office manager and their shift leader and other staff.
• Communicating with hotel staff on the status of guest rooms prior to guest’s arrival.
• Supervising housekeeping and maintenance department in keeping the room status reports up to date and coordinate requests for room upkeep, general maintenance and repairs required.
• Upselling guest rooms and promoting hotel services.
• Assessing and reviewing guest satisfaction reports and feedback to maintain the hotel’s standards.
• Manage recruitment and training of new and current employees.
• Reporting any unusual occurrences and following protocol to avoid them.
• Ensuring the hotel’s compliance with local laws and occupational health and safety standards.

Skills and Experience

• Diploma level qualification is required.i>
• The candidate must have at least 1 year experience.
• Friendly, positive & approachable attitude.
• To be energetic & motivated.
• Able to work under pressure.

Salary Package

$75,000 - $90,000 Plus Superannuation per annum.