Live-In Motel Manager

Chalet Motor Inn; Bundaberg; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

On-site accommodation provided

Flexible working arrangements

Established motel with an experienced

Supportive owners

Long-term opportunity

Zusammenfassung

Chalet Motor Inn in Bundaberg is seeking a hands-on Motel Manager to run our established property. The role covers daily operations, reservations, check-ins, guest inquiries and on-site accommodation.

You will lead housekeeping, manage online bookings, maintain presentation standards, handle basic repairs, and communicate with owners to ensure smooth running and guest satisfaction.

Qualifikationen

• Previous motel/hotel management experience.
• Strong customer service and organisational skills.
• Ability to supervise housekeeping and maintain presentation standards.
• Willingness to reside on-site and manage after-hours emergencies.
• Confidence with property management systems and online bookings.

Aufgaben

• Oversee daily motel operations, reservations, check-ins/outs and guest queries.
• Manage online booking platforms and optimize occupancy and revenue.
• Supervise housekeeping and ensure high room cleanliness.
• Prepare breakfast for guests as ordered.
• Maintain property including basic repairs and grounds.
• Handle payments, reconciliations, and operational reporting.
• Address guest feedback and online reviews professionally.
• Coordinate rosters and supervise staff with owners.

Kenntnisse

Hospitality management

Customer service

Staff supervision

Financial awareness

Maintenance skills

Tools

GuestPoint

Jobbeschreibung

Seeking a hands‑on Motel Manager to run an established Bundaberg motel. On‑site accommodation provided.

About the Role

We are seeking a reliable, experienced and hands‑on Motel Manager to oversee the day‑to‑day operations of our property.

This is an excellent opportunity for hospitality professionals who take pride in delivering outstanding guest service, maintaining high accommodation standards and managing a motel efficiently.

Key Responsibilities

• Manage daily motel operations, including reservations, check‑ins, check‑outs and guest enquiries.
• Manage online booking platforms, room availability and pricing to maximise occupancy and revenue.
• Coordinate and supervise housekeeping staff, ensuring daily room servicing and consistently high cleaning standards.
• Assist with housekeeping duties, including stripping beds, removing rubbish and room preparation when required.
• Prepare, cook and deliver breakfast to guest rooms as ordered.
• Maintain the property, including basic repairs, lawn mowing, gardening, swimming pool cleaning and water testing.
• Manage daily payments, financial reconciliations, operational records and reporting.
• Respond professionally to guest feedback, complaints and online reviews.
• Supervise staff, coordinate rosters and maintain a positive and respectful working environment.
• Monitor stock levels, supplies and operating expenses.
• Communicate regularly with the owners regarding business performance, maintenance and operational matters.
• Ensure appropriate management coverage, including weekends and after‑hours emergencies.

About You

The ideal applicant will have:

• Previous motel, hotel or accommodation management experience.
• Strong customer service, communication and organisational skills.
• Experience supervising housekeeping staff and maintaining high presentation standards.
• Confidence using property management systems and online booking platforms.
• Good financial awareness, including occupancy, room rates and operating costs.
• Practical maintenance skills and a willingness to undertake hands‑on duties.
• Honesty, reliability, initiative and strong problem‑solving abilities.
• The ability to work independently while maintaining clear communication with the owners.
• Willingness to reside on‑site and take responsibility for the smooth running of the motel.

Experience with GuestPoint or similar property management software would be advantageous.

• On‑site accommodation provided
• Flexible working arrangements
• Established motel with an experienced housekeeping team
• Supportive owners
• Long‑term opportunity