Mortgage Broker

Finconnex Financial Services; Sydney; Hybrid; AUD 90,000 - 140,000; Full time

Job summary

Finconnex Financial Services – Haymarket NSW is seeking a Mortgage Broker to generate new business, assess clients’ financial positions, structure loan options, and manage the end-to-end mortgage process from initial consultation through to settlement.

You will drive growth, build strong client relationships, ensure high-quality submissions, and work with a strong support team across credit and processing. Hybrid flexibility and commission-based incentives are available.

Qualifications

• Qualifications in mortgage broking or finance with preferred diploma.
• Experience with residential and investment lending is desirable.
• Strong knowledge of lending products and policies.

Responsibilities

• Generate new leads through referrals, networking, and marketing channels.
• Conduct client consultations to understand financial goals and borrowing needs.
• Build and maintain long-term client relationships.
• Provide ongoing support and retention strategies.
• Assess client financial position including income, liabilities, and assets.
• Recommend suitable loan products across multiple lenders.
• Provide clear loan comparisons and recommendations.
• Collect and verify client documentation.
• Prepare and submit loan applications via lender portals.
• Ensure high-quality submissions to reduce lender queries.
• Liaise with lenders, BDMs, and credit teams.
• Manage applications from submission through to settlement.
• Handle lender conditions and additional information requests.
• Coordinate with solicitors, valuers, and stakeholders.
• Ensure adherence to NCCP and responsible lending obligations.
• Conduct accurate fact finds and verify client information.
• Maintain compliance documentation and audit trails.
• Follow internal policies and regulatory requirements.
• Develop relationships with referral partners.
• Participate in marketing campaigns and business initiatives.
• Contribute to revenue and settlement targets.

Skills

Strong communication and client mgmt

Sales-driven with targets

High attention to detail

Problem-solving and structuring

Time management & multi-file handling

Education

Diploma of Finance and Mortgage Broking Management (preferred)

Tools

Apply Online

Lender portals

CRM systems

Servicing calculators

Job description

Finconnex Financial Services – Haymarket NSW

To provide tailored lending solutions to clients by assessing their financial position, structuring suitable loan options, and managing the end-to-end mortgage process from initial consultation through to settlement.

The Mortgage Broker plays a key role in driving business growth, maintaining strong client relationships, and ensuring high-quality loan submissions with strong approval outcomes.

Team / Department

Reports To

Head of Operations / Director / Senior Broker

Direct Reports

Loan Processors / Credit Analysts (if applicable)

Hours of Work and Employment

• Full-time / Part-time / Commission-based (as applicable)
• Hybrid flexibility based on performance

Award and Remuneration

• Salary + Commission
• Performance-based incentives

Role Objective

To generate new business, convert leads into settled loans, and deliver exceptional client experience while ensuring compliance with lending regulations and internal processes.

At Finconnex Financials, we offer:

• Strong support team (Credit + Processing)
• Access to multiple lenders and products
• Performance-based incentives
• Career progression opportunities

Diversity & Inclusion

We are committed to creating an inclusive workplace and encourage applications from diverse backgrounds.

Key Responsibilities

• Generate new leads through referrals, networking, and marketing channels
• Conduct client consultations to understand financial goals and borrowing needs
• Build and maintain long-term client relationships
• Provide ongoing support and retention strategies
• Assess client financial position including income, liabilities, and assets
• Recommend suitable loan products across multiple lenders
• Provide clear loan comparisons and recommendations
• Collect and verify client documentation
• Prepare and submit loan applications via lender portals (AOL, etc.)
• Ensure high-quality submissions to reduce lender queries (MIRs)
• Liaise with lenders, BDMs, and credit teams
• Manage applications from submission through to settlement
• Handle lender conditions and additional information requests
• Coordinate with solicitors, valuers, and stakeholders
• Ensure adherence to NCCP and responsible lending obligations
• Conduct accurate fact finds and verify client information
• Maintain compliance documentation and audit trails
• Follow internal policies and regulatory requirements
• Develop relationships with referral partners (agents, accountants, etc.)
• Participate in marketing campaigns and business initiatives
• Contribute to revenue and settlement targets

Qualifications & Experience

Qualifications

• Diploma of Finance and Mortgage Broking Management (preferred)

Skill & Experience

Experience

• Minimum 1–3+ years in mortgage broking / banking / finance
• Experience with residential and investment lending

Technical Skills

• Strong knowledge of Australian lending policies
• Experience with Apply Online, lender portals, and CRM systems
• Understanding of servicing calculators
• Strong documentation and submission skills

Core Competencies

• Strong communication and client management skills
• Sales-driven with target-oriented mindset
• High attention to detail
• Problem-solving and structuring ability
• Time management and ability to handle multiple files

Performance Expectations

• Number of loans settled per month
• Conversion rate from lead to settlement
• Quality of submissions (low MIR rate)
• Client satisfaction and retention
• Revenue and commission targets

Applicants must demonstrate:

• Strong understanding of lending products and policies
• Proven ability to generate and convert leads
• Excellent communication and relationship-building skills
• Knowledge of compliance and responsible lending
• Ability to manage end-to-end loan process