Loans Processor

Connect OS; Australia; On-site; AUD 70,000 - 95,000; Full time

Job summary

A leading financial services group in Australia is looking for a mortgage and finance professional to support brokers with comprehensive lending scenarios and application processes. The ideal candidate should have a finance background, experience in loan structuring, and strong problem-solving and communication skills. You'll be managing client applications from submission to settlement, ensuring compliance with credit standards. Join a reputable team with over 20 years in the industry and make a significant impact in client financial journeys.

Qualifications

• A finance/accounting background or degree is essential.
• Diploma of Mortgage & Finance Broking desirable.
• 3-5 years of Australian loan structuring and processing experience preferred.
• Comprehensive knowledge of current Australian lender policies required.

Responsibilities

• Provide comprehensive lending scenarios and servicing support to brokers.
• Liaise with clients via phone and email for loan assessments.
• Manage the application process from submission to settlement.
• Adhere to legal, compliance, credit, and customer service standards.

Skills

Problem solving

Mathematical skills

Strong communication skills (verbal and written)

Knowledge of Australian lender policies

Education

Finance/Accounting background or degree

Diploma of Mortgage & Finance Broking

3-5 years Australian loan structuring and processing experience

Tools

SalesForce

Job description

This role works alongside one of the top mortgage & financebrokers in Australia. You will be part of a financial services group that hasbuilt a solid reputation over more than 20 years.

The group currently offers services within mortgage finance, assetfinance and commercial finance.

Responsibilities

• Your core responsibility willbe to provide comprehensive lending scenarios, structuring and servicingsupport to a high-performance Broker as well as managing the client applicationprocess from lodgment to settlement. You will play a critical role as you willliaise with the brokers, lenders and clients, researching and structuringapplications to meet our clients’ requirements.
• Daily you will liaise withclients via phone and email to understand their lending requirements andmotivation/goals and collect the relevant details, including a clientprofile/fact find, budget, supporting documents, for loan assessment.
• Daily you will liaise withlender and other agents to drive the lending scenario analysis, structuring andpreparing loan application, including completing servicing, loan structureanalysis, strategies to get the deal together, ordering valuations and creditreport and managing the client’s expectations.
• Assess credit worthiness ofeach client opportunity. This includes understanding the client’s motivationfor obtaining finance, interpreting details and documents provided by clients.Compiling loan application together ready for submission to lender andcompleting all compliance checks required. A credit assessment or loanstructuring background would be advantageous.
• Be able to understand andinterpret financials for self-employed individuals, company/trust structuresand other complex financial situations is essential.
• End to end process the loanapplication from submit to post settlement. Liaise with the client and brokerand manage the application. Stay ahead of the client and broker withcommunication, tasks and timeframes. Truly manage the process and outcomes.
• Attend training sessions andteam meetings when required.
• Contribute to continuousimprovement and team development – Improving internal tasks and procedures,client communication, ensure high level of product and lender policy knowledge.
• Adhere to various legal,compliance, credit and customer service standards.
• Develop a strong understandingof client platforms:

Requirements

• A finance / accountingbackground or degree is essential.
• Diploma of Mortgage &Finance Broking desirable.
• Senior level 3-5 plus yearsAustralian loan structuring and processing experience is preferred
• Understand how to interpretfinancial documents and consider appropriate structuring options to achieveclients’ objectives.
• Comprehensive knowledge ofcurrent Australian lender policies and capacity to stay on top of lender andmarket policy movements required.
• Experience with SalesForce is desirable
• Exceptional Australian creditknowledge and regulatory requirements is desirable.
• Honest, reliable andhardworking is essential.
• Strong problem solving, andmathematical skills are required. Think outside the box and a strong desire tosolving problem is required for this position.
• Strong communication skills(verbal and written) is required. You will be required to deal with clients viaemail and phone daily.