Mobility Specialist

Wheelchair Sales Indesign; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Wheelchair Sales Indesign seeks a Mobility Specialist to advise customers on wheelchair options and conduct needs assessments on-site in the Greater Sydney Area.

The role involves demonstrating product features, coordinating orders, supporting delivery and basic configuration, and maintaining precise records of interactions and recommendations. You’ll collaborate with internal teams on stock and logistics while staying current on safety standards.

Qualifications

• Strong Global Mobility and Corporate Relocation skills to support clients across locations.
• Excellent Communication and Customer Service to provide clear guidance and respond to concerns.
• Solid Analytical Skills to assess needs and compare options.
• Experience in mobility equipment, occupational therapy support, or healthcare environments is beneficial.
• Proficiency with basic computer systems and record-keeping tools; safe handling of mobility equipment.
• Ability to work collaboratively on-site in the Greater Sydney Area, with occasional travel within the region.

Responsibilities

• Advise customers on suitable wheelchair and mobility options.
• Conduct needs assessments and demonstrate product features in person.
• Coordinate orders and support delivery and basic configuration of equipment.
• Maintain accurate records of customer interactions and product recommendations.
• Respond to customer inquiries and collaborate with stock/logistics teams.

Skills

Global Mobility

Customer Service

Analytical Skills

Healthcare experience

Record keeping

On-site collaboration

Job description

Company Description

Wheelchair Sales Indesign is a mobility solutions company based in Sydney, New South Wales, Australia, serving customers across the Greater Sydney Area. The organization focuses on providing wheelchairs and related mobility products that support independence, comfort, and safety. Team members work closely with customers, caregivers, and healthcare professionals to match products to individual mobility needs. The company values reliable service, practical expertise, and a customer-centered approach in all aspects of its operations.

Role Description

The Mobility Specialist is a full-time, on-site role located in the Greater Sydney Area. This role involves advising customers on suitable wheelchair and mobility options, conducting needs assessments, and demonstrating product features in person. The Mobility Specialist will coordinate orders, support delivery and basic configuration of equipment, and maintain accurate records of customer interactions and product recommendations. Daily tasks include responding to customer inquiries, collaborating with internal teams on stock and logistics, and providing clear, empathetic guidance to individuals with diverse mobility requirements. The role also includes staying current on product updates, safety standards, and best practices in mobility support.

Qualifications

• Candidates should possess strong Global Mobility and Corporate Relocation skills to support clients navigating mobility needs across different locations and organizational contexts.
• Candidates should possess excellent Communication and Customer Service skills to provide clear guidance, build trust, and respond effectively to customer concerns.
• Candidates should possess solid Analytical Skills to assess mobility requirements, compare product options, and make well-founded recommendations.
• Relevant experience in mobility equipment, occupational therapy support, assistive technology, or healthcare-related environments is beneficial.
• Proficiency in basic computer systems and record-keeping tools, along with the ability to work safely with mobility equipment, is preferred.
• Demonstrated ability to work collaboratively on-site in the Greater Sydney Area, including occasional travel within the region, is an advantage.