Mobile UC Engineer: Automation & Cost Savings

Commonwealth Scientific and Industrial Research Organisation; Canberra; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

15.4% superannuation

Flexible work arrangements

Job summary

Commonwealth Scientific and Industrial Research Organisation (CSIRO) is seeking an Unified Communications Engineer - Mobile Specialist in Canberra. You will oversee mobile services, devices, provisioning and retirement, collaborating with Telstra and internal stakeholders to drive automation and improved service delivery.

You will optimise a diverse mobile fleet of thousands of devices, manage billing and reporting, and identify cost-saving opportunities while ensuring data accuracy and

Qualifications

• Experience identifying cost-saving measures within a Unified Communications environment.
• Strong knowledge of Mobile and Telephony deployments.
• Ability to collaborate effectively with team members to support UC projects and initiatives.

Responsibilities

• Manage the lifecycle of mobile services and devices, from provisioning to retirement.
• Improve mobile self-service, automation, reporting and customer experience.
• Monitor expenditure, billing and service utilisation to identify cost-saving opportunities.
• Maintain mobile asset governance, data accuracy and compliance.
• Partner with Telstra and internal stakeholders to resolve issues and improve service delivery.

Skills

UC cost-savings

Mobile deployments

Stakeholder collaboration

Communication skills

Teamwork

Tools

Webcasting

Video conferencing

IP Telephony

Mobile Device Management

Applications Management

Job description

Commonwealth Scientific and Industrial Research Organisation (CSIRO) is seeking an Unified Communications Engineer - Mobile Specialist in Canberra. You will oversee mobile services, devices, provisioning and retirement, collaborating with Telstra and internal stakeholders to drive automation and improved service delivery.

You will optimise a diverse mobile fleet of thousands of devices, manage billing and reporting, and identify cost-saving opportunities while ensuring data accuracy and