Mining After‑Sales Service Leader – NSW

Liebherr-Werk Nenzing GmbH

Singleton Council

On-site

AUD 150,000 - 190,000

Full time

34 hours ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Retail and medical insurance discounts

Bonus leave days

Parental leave

Comprehensive training programs

Job summary

Liebherr Australia Pty Ltd is seeking an experienced NSW Service Manager to lead after-sales operations across the region, reporting to the Operations Manager – NSW Mining. This hands-on leadership role emphasises safety, operational excellence and delivering industry-leading customer outcomes.

You will manage a team of six, drive service planning, field service and customer support, and collaborate with parts, technical support and warranty teams to maximise uptime for mining customers and

Qualifications

Proven leadership in mining, heavy equipment, construction or related industries.

Responsibilities

Lead and develop a high-performing team across service operations, field service and customer support.
Drive safety culture and ensure compliance with all requirements.
Deliver exceptional customer service and build long-term relationships with key mining customers.
Manage service operations to achieve financial targets and KPIs.
Oversee service planning, workforce utilisation and resource allocation.

Skills

Leadership experience

After-sales service ops

Mining/heavy equipment

Financial acumen

Stakeholder engagement

Safety leadership

Education

Engineering/Trades or Business qualifications

Tools

Service management software

Job description

You will manage a team of six, drive service planning, field service and customer support, and collaborate with parts, technical support and warranty teams to maximise uptime for mining customers and

Get your free, confidential resume review.

or drag and drop your file here.