Migration Assistant - Client-Focused with Growth Path

Capricorn; Melbourne; Presencial; AUD 45 000 - 65 000; Tempo integral

Resumo da oferta

Capricorn's Australian Skilled Migration (ASM) in Melbourne seeks a Migration Assistant to join the team. The role focuses on client inquiries, data entry, document preparation, and admin support to ensure a smooth visa process.

You will be the first point of contact, assisting with submissions under migration agent guidance and maintaining organized records in our systems. A proactive, professional approach is essential.

Qualificações

• Strong customer service experience in a professional or client-facing role.
• Excellent verbal and written communication skills.
• High attention to detail with data entry and admin skills.
• Ability to manage multiple tasks independently and in a team.
• Proficiency with Microsoft Office and CRM or case management systems.

Responsabilidades

• Be the first point of contact for client inquiries via phone, email, and in-person when required.
• Assist in preparation and submission of visa applications under guidance of a migration agent.
• Maintain accurate records in company databases and migration systems.
• Monitor timelines and follow up on outstanding requirements.
• Schedule client consultations and provide timely updates on progress.
• Support compliance processes and ensure documentation meets regulatory requirements.
• Assist the wider migration team with administrative tasks, reporting, and file management.

Conhecimentos

Customer service

Verbal communication

Written communication

Data entry

Attention to detail

Multitasking

Microsoft Office

CRM / case management systems

Ferramentas

CRM / case management systems

Microsoft Office

Descrição da oferta de emprego

Capricorn's Australian Skilled Migration (ASM) in Melbourne seeks a Migration Assistant to join the team. The role focuses on client inquiries, data entry, document preparation, and admin support to ensure a smooth visa process.

You will be the first point of contact, assisting with submissions under migration agent guidance and maintaining organized records in our systems. A proactive, professional approach is essential.