Visa & Migration Specialist — Client-Focused Advisor

Uniglobalcareers; Melbourne; On-site; AUD 90,000 - 115,000; Full time

Job summary

OSMS in Melbourne seeks a Registered Migration Agent with strong knowledge of Australian migration law and visa matters, offering client-focused services within a multicultural team environment. The role involves handling migration cases, communicating with clients, and ensuring compliance across processes.

The ideal candidate has registration and experience in migration law, with a collaborative approach and attention to detail.

Qualifications

• Qualified in australian law or migration law with relevant registration.
• Experience with visa matters and client-focused services.
• Strong written and verbal communication skills.

Responsibilities

• Provide professional advice on australian migration and visa matters.
• Assess client eligibility and recommend migration pathways.
• Prepare, review, and lodge visa applications, submissions, and supporting documents.
• Manage client files and maintain communication throughout the process.
• Conduct legal and policy research related to migration law.
• Liaise with the Department of Home Affairs and relevant authorities.
• Maintain records and ensure compliance with professional requirements.
• Collaborate with education counsellors and OSMS team members.
• Assist with promotional activities and community engagement initiatives.
• Support business development activities promoting migration services ethically.

Skills

Migration law knowledge

Client communication

Attention to detail

Independent and collaborative

Education

Australian law or migration law qualification

Tools

OMARA registration

MARN registration

Job description

Australia — International Student Market

822K inbound students (2024) +10%

1. China 168K

2. India 128K

3. Nepal 57K

4. Vietnam 33K

5. Malaysia 26K

3 international branch campuses in Australia

OVERVIEW Overseas Studies and Migration Services (OSMS) is seeking a Registered Migration Agent to join its Melbourne team. The role suits an experienced professional with knowledge of australian migration law, visa matters, and client-focused services. This opportunity involves working across migration cases, client communication, compliance activities, and collaboration with internal teams in a multicultural environment. The organisation operates across Australia and Bangladesh and provides education and migration services through multiple offices. The position offers exposure to diverse migration matters, opportunities for professional development, and involvement in community engagement initiatives.

Key responsibilities

• Provide professional advice on australian migration and visa matters.
• Assess client eligibility and recommend suitable migration pathways.
• Prepare, review, and lodge visa applications, submissions, and supporting documents.
• Manage client files and maintain communication throughout the application process.
• Conduct legal and policy research related to migration law and matters.
• Liaise with the Department of Home Affairs and relevant authorities.
• Maintain accurate records and ensure compliance with professional and regulatory requirements.
• Work collaboratively with education counsellors and other osms team members.
• Assist with promotional activities, migration-related content, seminars, webinars, information sessions, and community engagement initiatives.
• Support business development activities by promoting migration services professionally and ethically.

Requirements

• Qualification in australian law or migration law.
• Valid australian legal practicing certificate and/or current OMARA registration.
• Valid Migration Agent Registration Number (MARN) is highly desirable.
• Minimum of 1 year of experience.
• Previous experience in migration law or visa services preferred.
• Strong understanding of australian migration legislation, policies, and procedures.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to manage multiple client matters.
• Professional, ethical, and client-focused approach.
• Ability to work independently and collaboratively within a team. WHY THIS ROLE MATTERS Registered Migration Agents play an important role in helping clients navigate complex migration law and visa processes accurately and ethically. This position supports individuals seeking guidance on australian migration matters while helping maintain high standards of professional services and regulatory compliance.

Bonus: Application advice

• Highlight experience managing visa applications, client matters, and compliance responsibilities.
• Include details of OMARA registration, MARN status, and any australian law qualifications.
• Provide examples of communication skills, particularly in client-facing services environments.
• Demonstrate knowledge of migration legislation, policy research, and regulatory procedures.
• Mention experience working collaboratively in multicultural or professional team settings.
• Tailor your application to show attention to detail and commitment to ethical migration services.

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