Merchant Account Manager - Field Sales & Partnerships

GWA Group; Newcastle-Maitland; On-site; AUD 75,000 - 95,000; Full time

Job summary

GWA Group is seeking an Account Manager, Merchants based in Mayfield, NSW, to manage a portfolio of merchant customers and drive growth across our leading brands, including Caroma and Methven. This field-based role requires strong relationship skills and a proven sales mindset.

You will grow sales, deliver product training, and provide technical support while building lasting partnerships with customers and stakeholders.

Qualifications

• Proven experience in account management, territory sales or business development.
• A natural relationship builder with strong commercial acumen.
• Self-motivated, organised and results focused.
• Confident presenting products and engaging customers face-to-face.
• Experience within plumbing, building products, trade, wholesale or merchant channels will be highly regarded.
• Current driver’s licence required.

Responsibilities

• Grow sales, margin and market share across your territory.
• Build strong relationships with merchant customers and key purchasing contacts.
• Deliver product training, demonstrations and technical support.
• Identify new opportunities and execute sales growth plans.
• Maintain high-quality displays, merchandising and customer engagement.
• Provide market insights on customer activity, competitors and industry trends.

Skills

Account management

Relationship building

Sales drive

Presentation skills

Merchant channels experience

Driver's licence

Job description

GWA Group is seeking an Account Manager, Merchants based in Mayfield, NSW, to manage a portfolio of merchant customers and drive growth across our leading brands, including Caroma and Methven. This field-based role requires strong relationship skills and a proven sales mindset.

You will grow sales, deliver product training, and provide technical support while building lasting partnerships with customers and stakeholders.