Field Account Manager, Merchants — Drive Growth

Narooma; Mayfield; On-site; AUD 70,000 - 90,000; Full time

Job summary

GWA Group is seeking an Account Manager, Merchants to join the sales team in Mayfield, NSW. You will be responsible for managing a portfolio of merchant customers, growing market share, and driving sales across GWA brands and product categories.

The role is field-based, requiring strong relationship skills and a focus on customer engagement. You will deliver product training, demonstrations and technical support, while building long-term partnerships with merchant customers and key contacts.

Qualifications

• Proven experience in account management, territory sales or business development.
• A natural relationship builder with strong commercial acumen.
• Self-motivated, organised and results focused.
• Confident presenting products and engaging customers face-to-face.
• Experience within plumbing, building products, trade, wholesale or merchant channels will be highly regarded.
• Current driver's licence required.

Responsibilities

• Grow sales, margin and market share across your territory.
• Build strong relationships with merchant customers and key purchasing contacts.
• Deliver product training, demonstrations and technical support.
• Identify new opportunities and execute sales growth plans.
• Maintain high-quality displays, merchandising and customer engagement.
• Provide market insights on customer activity, competitors and industry trends.

Skills

Account management

Territory sales

Relationship builder

Commercial acumen

Face-to-face presentations

Job description

GWA Group is seeking an Account Manager, Merchants to join the sales team in Mayfield, NSW. You will be responsible for managing a portfolio of merchant customers, growing market share, and driving sales across GWA brands and product categories.

The role is field-based, requiring strong relationship skills and a focus on customer engagement. You will deliver product training, demonstrations and technical support, while building long-term partnerships with merchant customers and key contacts.