Account Manager, Merchants

GWA Group; Newcastle-Maitland; On-site; AUD 75,000 - 95,000; Full time

Job summary

GWA Group is seeking an Account Manager, Merchants based in Mayfield, NSW, to manage a portfolio of merchant customers and drive growth across our leading brands, including Caroma and Methven. This field-based role requires strong relationship skills and a proven sales mindset.

You will grow sales, deliver product training, and provide technical support while building lasting partnerships with customers and stakeholders.

Qualifications

• Proven experience in account management, territory sales or business development.
• A natural relationship builder with strong commercial acumen.
• Self-motivated, organised and results focused.
• Confident presenting products and engaging customers face-to-face.
• Experience within plumbing, building products, trade, wholesale or merchant channels will be highly regarded.
• Current driver’s licence required.

Responsibilities

• Grow sales, margin and market share across your territory.
• Build strong relationships with merchant customers and key purchasing contacts.
• Deliver product training, demonstrations and technical support.
• Identify new opportunities and execute sales growth plans.
• Maintain high-quality displays, merchandising and customer engagement.
• Provide market insights on customer activity, competitors and industry trends.

Skills

Account management

Relationship building

Sales drive

Presentation skills

Merchant channels experience

Driver's licence

Job description

GWA Group is a leading innovator, designer, importer and supplier of sustainable water solutions for bathrooms, kitchens and laundries across residential and commercial spaces. With our iconic brands Caroma and Methven, and operations spanning Australia, New Zealand and the UK, we’re shaping a better, more sustainable future, one solution at a time.

Are you a relationship-driven sales professional who loves being on the road, building customer partnerships and driving growth?

We’re looking for an energetic and commercially minded Account Manager, Merchants to join GWA’s Sales team based in Mayfield, NSW. In this customer-facing role, you’ll be the trusted partner to a portfolio of merchant customers, helping grow market share, strengthen relationships, and drive sales across GWA’s leading brands and product categories.

What you’ll do

• Grow sales, margin and market share across your territory.
• Build strong relationships with merchant customers and key purchasing contacts.
• Deliver product training, demonstrations and technical support.
• Identify new opportunities and execute sales growth plans.
• Maintain high-quality displays, merchandising and customer engagement.
• Provide market insights on customer activity, competitors and industry trends.

About you

• Proven experience in account management, territory sales or business development.
• A natural relationship builder with strong commercial acumen.
• Self-motivated, organised and results focused.
• Confident presenting products and engaging customers face-to-face.
• Experience within plumbing, building products, trade, wholesale or merchant channels will be highly regarded.
• Current driver’s licence required.

If you’re a self-starter who enjoys winning business, building lasting customer relationships and delivering results, we’d love to hear from you.

Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role. Please note that we are not accepting applications from agencies for this position.