Mental Health Programs Administrative Officer

Think Mental Health; Canberra; On-site; AUD 65,000 - 80,000; Full time

Job summary

Think Mental Health in Canberra is expanding its Mental Health Multidisciplinary Service (MHMDS) and seeks an Administration Officer to oversee everyday office tasks. You will manage intake, scheduling, referrals, and rostering for Host sites, coordinating with GP practices and other stakeholders within a busy clinic and community setting.

The role supports management, drives operational efficiency, and ensures confidential handling of consumer information in a collaborative, client-centred

Qualifications

• Excellent communication skills and ability to work with individuals in distress.
• Commitment to confidentiality and ethical practice.
• Proficiency with various software packages.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.
• Willingness to obtain Working with Vulnerable People card (ACT) and police check.

Responsibilities

• Managing bookings and appointment scheduling, diary maintenance, and consumer tasks through a database software package.
• Addressing ad-hoc requests from team members, including the Manager, Team Lead and other team members.
• Assisting the team with referrals, including input of consumer details and information.
• Liaising with external stakeholders and staff including Host sites linked with the MHMDS, such as GP practices.
• Input into quality improvement, including identification and development of improved administration processes.
• Ensuring the office appearance is well-maintained.
• Maintaining office stock supplies.

Skills

Communication skills

Distress support experience

Confidentiality

Software proficiency

Organizational multitasking

Independent and team work

Working with Vulnerable Peoples card (

Police check ability

Job description

Think Mental Health in Canberra is expanding its Mental Health Multidisciplinary Service (MHMDS) and seeks an Administration Officer to oversee everyday office tasks. You will manage intake, scheduling, referrals, and rostering for Host sites, coordinating with GP practices and other stakeholders within a busy clinic and community setting.

The role supports management, drives operational efficiency, and ensures confidential handling of consumer information in a collaborative, client-centred