Team Leader

Think Mental Health; Canberra; On-site; AUD 120,000 - 150,000; Full time

Job summary

Think Mental Health is seeking a Team Leader for the Mental Health Multidisciplinary Service (MHMDS) in Canberra. The role provides operational and clinical leadership to a multidisciplinary team delivering intake, assessment, care coordination and interventions in primary care settings.

We seek an experienced clinician with registration, supervision experience and a strong commitment to best-practice mental health care.

Qualifications

• Full registration with the Health Professional Board is required.
• Experience in clinical leadership and supervision of staff and students is essential.
• Experience in mental health assessment, treatment planning, intervention and reporting is required.
• Ability to work within a multidisciplinary team environment is essential.
• Working with Vulnerable Peoples card for ACT, or ability to obtain one.
• National police check or ability to obtain one is required.
• Experience managing a clinical team is preferred.
• Experience with people who have lived experience of mental ill-health is valued.

Responsibilities

• Provide clinical leadership and supervision to multidisciplinary staff.
• Monitor clinical caseloads and referrals to services.
• Facilitate clinical consultations and peer supervision for the team.
• Lead quality improvement activities and program reporting.
• Oversee recruitment in conjunction with the Manager.
• Maintain accurate, confidential consumer records and reporting to care teams.
• Engage in regular clinical supervision and professional development.

Skills

Clinical leadership

Staff supervision

Multidisciplinary teamwork

Time management

Communication skills

Patient-centered care

Education

Full registration with Health Professional Board

BAS supervisor eligibility

Job description

Program: Mental Health Multi-Disciplinary Services (MHMDS)

Reports to: Manager, Think Community Services

Duration: Full-time, though part time / job share arrangements considered

Think Mental Health Vision, mission and values

Think Mental Health (TMH) is committed to delivering high-quality and safe healthcare services to the local Canberra community. We recognise the importance of building collaborative relationships with stakeholders and engaging with our local networks to build awareness about mental health services.

Our Vision: A safe place to receive support, while you connect, heal and grow

Our Mission: Leading the provision of high-quality mental health care by increasing awareness and access to exceptional services.

Our Values: Compassion, Inclusiveness, Passion, Respect, Leadership

What we do

Think Mental Health is an ACT local Canberra organisation delivering both a private mental health clinic (Think Clinic) and a range of community sector mental health services, supported by government funding.

Think Mental Health delivers various community sector mental health services, commissioned by the Capital Health Network (CHN) supported by funding through the Commonwealth Department of Health, Disability and Aged Care.

Think Mental Health are now the lead agency in delivering a new service to the ACT, the Mental Health Multidisciplinary Service (MHMDS). The MHMDS will provide health support and treatment for consumers presenting with mental health concerns in primary care settings (Host Sites), such as GP practices and Aboriginal Controlled Health Organisations. We are excited to recruit to this team, with the currently advertised position of Team Leader as a significant part of the MHMDS.

Position Purpose

We are seeking a Team Leader to provide operational and clinical leadership to the MHMDS, ensuring the delivery of safe, high-quality, person-centred mental health services. The role is responsible for leading and supporting multidisciplinary staff, managing service delivery and ensuring timely, coordinated access to care for consumers and referrers. The Team Leader will be an experienced, senior mental health clinician, who is familiar with the ACT mental health sector, and has assessment and intervention skills in working with consumers. The Team Leader will also be able to contribute to service planning, quality improvement and performance monitoring.

The primary role of the MHMDS is to provide in-reach services to Host sites on a structured roster. These services include intake, assessment, service navigation, care coordination and clinical interventions. Interventions with consumers of the service are delivered within a stepped-care approach where service navigation and warm referrals are supported.

Relationship management between the MHMDS and Host site is an imperative part of the service, including participation in multidisciplinary case conferences and being available for clinical consultation for medical and/other professionals. The Team Leader will also play a significant role in reporting to the Manager of the MHMDS, as well as conducting and/or participating in team meetings and case conferences/peer supervision.

With a focus on consumer outcomes and experience, the Team Leader will also contribute to the continuous improvement of service delivery by engaging in professional development, clinical supervision, and the implementation of best practices within the program.

Position Responsibilities

Undertake a broad range of tasks across clinical leadership and service provision, including but not limited to the following activities;

Clinical Leadership tasks:

1. Provide oversight and guidance to clinical staff members delivering services, including in the management of risk and complex cases
2. Monitoring clinical caseloads and referrals to the services
3. Facilitating clinical consultations and clinical peer supervision for your team
4. Participating in quality improvement activities as identified by the management team, including participating in the Think Quality Improvement Committee
5. Fostering a positive team culture
6. Strategic development to ensure Think remains a leading quality provider of mental health services
7. Provide clinical practice leadership and innovation, and performance management of your team and other staff as necessary
8. Program reporting as necessary
9. Program recruitment in conjunction with the Manager
10. Public representation of the MHMDS and services provided by your team
11. Liaison with relevant stakeholders to promote smooth running of service and cross-sector collaboration
12. Overseeing consumer relations, record keeping and complaints relating to your team
13. Oversight of case review processes and practice reviews
14. Annual reviews of MHMDS staff, including performance feedback
15. Other tasks as agreed, including holding a small clinical caseload if the applicant wishes

Service provision:

1. Conduct assessments, develop individual care plans and provide interventions for consumers tailored to consumer needs for a reduced caseload
2. Build rapport and maintain therapeutic alliance with consumers and relationships with staff at Host sites
3. Maintain accurate and confidential consumer records in line with professional and legal requirements. Including sharing relevant information with the consumer’s care team, with consumer consent.
4. Prepare reports and/or letters for referring agencies and other stakeholders as required
5. Provide clinical supervision to students where appropriate
6. Provide consultation and guidance to other professionals within multidisciplinary teams

General responsibilities:

1. Engage in regular clinical supervision to ensure ethical and effective practice
2. Adhere to professional standards, codes of ethics, and legal obligations (e.g., mandatory reporting)
3. Participate in ongoing training and professional development activities to enhance skills
4. Engage with current research to inform and improve practice

Required Skills, Knowledge and Experience

1. Full registrationwith the relevant Health Professional Board or Accreditation with theappropriate Association
2. Experience in clinical leadership, including supervision of staff and studentsprovidinga range of mental health interventions. If you are a psychologist, Board Approved Supervisor (BAS) status or eligibility
3. Demonstrated experience within the mental health sector, including provision of assessment, treatment planning,interventionand reporting for a range of mental health presentations
4. Ability to work within a multidisciplinary team environment, with strong organisational and time management skills
5. Strong commitment to best practice, a positive attitude and genuine passion for mental health care
6. Relevant Working with Vulnerable Peoples card for ACT, or ability to obtain one.
7. National police check certificate or ability to obtain one
8. Experience inmanaging a clinical team
9. Experience and appreciation of working with those with lived experience of mental ill-health and recovery

ReportingRequirements

The positionwill haveadirect line managerassigned, who willprovide day-to-day operationaland clinicalsupport for the role.

All clinicians are provided withappropriate profession-specific clinical supervision.

Think Competencies

• Strategic thinking: We use our insights, awareness and experience to add value.
• Resourcefulness: We generate evidence-based solutions.
• Relationship management: We value and invest in strengthening internal and external relationships.
• Data fluent: We understand, interpret and use data effectively to inform our work.
• Cultural competence: We seek to understand and respect the values and customs of other cultures.
• Embrace uncertainty: We work with ambiguity and complexity.
• Dedication to excellence: We have a genuine passion and commitment to quality health care.

For further information about Think Community Services/Think Mental Health, please visit our website at https://thinkmh.com.au/