Membership Sales Specialist

Hive Activ; Central Coast; On-site; AUD 25,000 - 42,000; Part time

Job summary

Hive Activ on the Central Coast is seeking a part-time, commission-based sales role focused on inbound leads. You’ll convert enquiries into memberships, manage CRM records, and follow structured scripts while targeting agreed metrics.

You’ll work with a genuine, down-to-earth team that values coaching and member connections, with flexible hours and potential for growth based on performance.

Qualifications

• Proven sales experience, ideally in phone sales, lead conversion, appointment setting or membership sales.

Responsibilities

• Managing inbound leads from ads, website, referrals and inquiries.
• Calling new enquiries promptly and confidently.
• Following established sales scripts and follow-up process.
• Building rapport and helping people find the right service.
• Booking qualified prospects in with our team.
• Converting enquiries into memberships.
• Managing our CRM and keeping records up-to-date.
• Taking ownership of your pipeline, follow-ups and sales performance.

Skills

Phone sales

Lead conversion

CRM management

Objection handling

Follow-up discipline

Tools

CRM

Job description

This is a commission-based, part-time sales role with flexible hours and the potential to develop into a larger position based on your performance and the needs of the business. You'll take ownership of an important part of the business, managing warm inbound leads and helping convert enquiries into new memberships. You'll be speaking with people who have already expressed interest in what Hive offers—no cold calling.

Key responsibilities

Managing inbound leads from Meta advertising, social media, our website, referrals and other enquiries.

Calling new enquiries promptly and confidently.

Following established sales scripts and follow-up process.

Building rapport, understanding people's goals and helping them find the right service.

Booking qualified prospects in with our team.

Converting enquiries into memberships.

Managing our CRM and keeping accurate, up-to-date records.

Taking ownership of your pipeline, follow-ups and sales performance.

About you

Proven sales experience, ideally in phone sales, lead conversion, appointment setting or membership sales.

Confident on the phone and comfortable leading a sales conversation.

Skilled at handling objections and helping people make decisions.

Organised, consistent and disciplined with follow-up.

Comfortable working with a CRM and structured sales process.

Motivated by targets and able to demonstrate previous sales results.

Self-managed, reliable and accountable for your performance.

Genuinely good with people.

Fitness industry experience is a bonus, but it isn't essential.

About us

We're Hive Activ, a community-driven gym on the Central Coast. We're a genuine, down-to-earth team that cares about people. Our owners and manager are spending too much time on the phones, following up enquiries and managing leads. We want them back on the gym floor, coaching, connecting with members and helping people.