Membership Growth Specialist

300 Goodlife Operations Pty Ltd; Brisbane; On-site; AUD 59,000 - 72,000; Full time

Benefits offered by this job

Base salary + uncapped commissions

Complimentary gym membership

Anniversary leave days + free gym for,

Job summary

Goodlife Health Clubs is seeking a Sales Consultant (Member Support Consultant) in Brisbane to drive new memberships and deliver exceptional member experiences. You’ll be the first point of contact, welcoming members and guiding them along their fitness journey with enthusiastic, personalised service.

You’ll work in a fast-paced, people-first environment, hitting targets and contributing to community health outcomes.

Qualifications

• First Aid & CPR certificates are required.
• Ability to build rapport with people from varied walks of life to help them succeed.
• Ability to solve problems and overcome obstacles.
• Outstanding communication abilities: listen, understand, empathise and influence.
• Tenacity with a natural drive to achieve individual targets and team goals.
• Customer focused with desire to achieve exceptional outcomes.

Responsibilities

• Proactively contribute to club sales budget using promotions and referrals campaigns.
• Generate and convert high-quality sales leads through community outreach and referrals.
• Achieve required number of lead contacts to maximise sales opportunities.
• Provide sales presentations and tours to prospective members.
• Create great member journeys via positive, personalised interactions.
• Respond to enquiries and achieve successful outcomes.
• Open and close the club as per the roster.
• Participate in member retention programs to keep members engaged.
• Make regular service calls to new and existing members to promote club products.

Skills

First Aid & CPR

Rapport building

Problem solving

Communication

Tenacity

Customer focus

Job description

Goodlife Health Clubs is seeking a Sales Consultant (Member Support Consultant) in Brisbane to drive new memberships and deliver exceptional member experiences. You’ll be the first point of contact, welcoming members and guiding them along their fitness journey with enthusiastic, personalised service.

You’ll work in a fast-paced, people-first environment, hitting targets and contributing to community health outcomes.