Membership Growth Specialist

Goodlife Health Clubs; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Base salary + commissions

Complimentary membership

Anniversary leave

Friends & family gym membership

Job summary

Goodlife Health Clubs is seeking a proactive Sales Consultant (Member Support Consultant) in Brisbane. You’ll be the friendly first contact for new members, driving memberships and guiding clients toward healthier, more confident lives through energy and personalised service.

You will nurture leads, deliver engaging presentations, open/close club routines, and support member journeys while aiming to hit individual and team targets in a high-energy club environment.

Qualifications

• Current First Aid & CPR certificates.
• Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals.
• The ability to solve problems, and overcome obstacles.
• Outstanding communication abilities - able to listen, understand, empathise and influence others.
• Tenacity with a natural drive to achieve individual targets and team goals.
• Customer focused with a desire to achieve exceptional customer outcomes.

Responsibilities

• Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
• Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
• Achieving the required number of lead contacts via telephone to maximise sales opportunities
• Providing sales presentations and tours to prospective members
• Creating great member journeys via positive and personalised interactions
• Achieving successful outcomes to enquiries
• Opening and closing the club as per the club roster
• Active involvement in member retention programs, inspiring members to continue their fitness journey
• Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Skills

First Aid & CPR certificates

Rapport building

Problem solving

Communication

Tenacity

Customer focus

Job description

Goodlife Health Clubs is seeking a proactive Sales Consultant (Member Support Consultant) in Brisbane. You’ll be the friendly first contact for new members, driving memberships and guiding clients toward healthier, more confident lives through energy and personalised service.

You will nurture leads, deliver engaging presentations, open/close club routines, and support member journeys while aiming to hit individual and team targets in a high-energy club environment.