Membership Growth Consultant — Inspire Members to Thrive

Fitness First Australia; Mosman; On-site; AUD 59,000 - 72,000; Full time

Benefits offered by this job

Platinum membership

Anniversary leave & family gym

Job summary

Fitness First Australia is seeking a proactive Sales Consultant (MSC) to drive membership growth and deliver exceptional member experiences in our NSW clubs. You’ll lead community outreach, nurture referrals, and present the club to prospective members with enthusiasm.

You’ll build strong relationships with existing members, deliver personalised service, and contribute to retention programs while aiming to exceed targets and promote Fitness First’s offerings.

Qualifications

• Current First Aid & CPR certificate.
• A problem-solving mindset - you can provide solutions that meet the needs of our potential members
• A gift for communication - you can talk to anyone with ease, and inspire them to take action
• Drive - you are goal-focused and continuously looking for new ways to excel yourself
• A team player - you can rally through the hard times and celebrate personal and team success
• Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals

Responsibilities

• Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
• Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
• Achieving the required number of lead contacts via telephone to maximise sales opportunities
• Providing sales presentations and tours to prospective members
• Creating great member journeys via positive and personalised interactions
• Achieving successful outcomes to enquiries
• Opening and closing the club as per the club roster
• Active involvement in member retention programs, inspiring members to continue their fitness journey
• Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Skills

First Aid & CPR

Communication

Problem solving

Drive / goal oriented

Team player

Customer focus

Job description

Fitness First Australia is seeking a proactive Sales Consultant (MSC) to drive membership growth and deliver exceptional member experiences in our NSW clubs. You’ll lead community outreach, nurture referrals, and present the club to prospective members with enthusiasm.

You’ll build strong relationships with existing members, deliver personalised service, and contribute to retention programs while aiming to exceed targets and promote Fitness First’s offerings.