Membership Experience Specialist - Wellness Club

Recovery Club Phillip; Australian Capital Territory; On-site; AUD 28,000 - 39,000; Part time

Job summary

Recovery Club is seeking a casual Membership Consultant to be the face of the club at the front desk, welcoming members and guests, and helping new people discover what the Recovery Club offers. The role blends reception, sales and member experience, working closely with the Club Manager to run a thriving club.

You will make outreach calls, conduct tours, and build genuine relationships while maintaining a pristine, welcoming space.

Qualifications

• Excellent customer service and a love of working with people.
• Confident communicator, comfortable starting conversations.
• Sales experience is a bonus but not essential.
• Weekend availability is essential for this casual role.

Responsibilities

• Make sales calls, contact prospects, invite them for introductory sessions.
• Conduct introductory sessions and tours of the facility.
• Engage with members to build relationships and a welcoming environment.
• Maintain the club’s cleanliness and presentation at all times.

Skills

Customer service

Verbal communication

Sales experience

Weekend availability

Job description

Recovery Club is seeking a casual Membership Consultant to be the face of the club at the front desk, welcoming members and guests, and helping new people discover what the Recovery Club offers. The role blends reception, sales and member experience, working closely with the Club Manager to run a thriving club.

You will make outreach calls, conduct tours, and build genuine relationships while maintaining a pristine, welcoming space.