Member Experience Champion

Revo Fitness; Adelaide; On-site; AUD 30,000 - 39,000; Full time

Job summary

Revo Fitness in Adelaide is seeking a casual Member Experience Lead to be the first point of contact for members, welcoming them and helping deliver a high-quality experience.

You will support the Club Manager, assist with club presentation and safety, and handle member records and checklists accurately while upholding Revo’s values and our commitment to exceptional service. This role thrives in a busy club and rewards proactive, friendly interaction.

Qualifications

• Customer service experience is preferred.

Responsibilities

• Be the first point of contact for members and greet them warmly.
• Support the Club Manager and contribute to a high-quality member experience.
• Assist with club presentation, safety, and administrative tasks; maintain member records and checklists accurately.

Skills

Customer service

Job description

Revo Fitness is expanding and looking for a casual Member Experience Lead who will be the first point of contact for members. You will help create a welcoming, high-quality experience and support the Club Manager to deliver on our simple, affordable fitness promise.
You will work closely with teammates to maintain club presentation, safety, and efficient administration, ensuring member details and checklists are accurately handled while upholding Revo’s values and committed to exceptional