Membership Experience Specialist

Venues NSW; Sydney; In loco; AUD 60.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounts across partners

Wellness program

Event access

Descrizione del lavoro

Venues NSW is seeking a customer-focused individual to join our Memberships team. You will provide accurate information and a high level of service to our members and their guests, ensuring a memorable experience.

On a rotational basis you will assist on games days to support event delivery. Events run Monday to Sunday, including days, evenings, weekends and public holidays, so you should expect hours beyond a standard 9-to-5 role.

Competenze

• Customer-focused mindset and proactive service.
• Clear communication with members and guests.
• Organised with a high level of attention to detail.
• An attitude of ‘yes’ to every challenge.

Mansioni

• Provide accurate information and high-level customer service to members and guests.

Conoscenze

Customer centric

Clear communication

Attention to detail

Positive attitude

Descrizione del lavoro

Venues NSW is seeking a customer-focused individual to join our Memberships team. You will provide accurate information and a high level of service to our members and their guests, ensuring a memorable experience.

On a rotational basis you will assist on games days to support event delivery. Events run Monday to Sunday, including days, evenings, weekends and public holidays, so you should expect hours beyond a standard 9-to-5 role.